Remote - Messaging Engineer

Commercial Programming Systems; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Commercial Programming Systems, Inc. (CPS) is an IT consulting and staffing company delivering high-quality systems.

CPS seeks an engineer to own the engineering, administration, enhancement, and production support of regulated written electronic communications platforms, with emphasis on SMTP forwarding, Windows Server/IIS infrastructure, and compliance-driven archiving. The role requires hands-on experience with Proofpoint Enterprise Archive, Python automation, MS SQL, and networking

Qualifications

• Experience maintaining SMTP-based email transport and forwarding services.
• Experience with email retention, journaling, and archiving solutions.
• Proficiency in Python scripting for automation and reporting.

Responsibilities

• Engineer, monitor, maintain, and troubleshoot SMTP-based email transport and forwarding services, particularly Windows IIS 6.0 SMTP.
• Support end-to-end regulated messaging flows, including message capture, SMTP relay, journaling, archiving, retention, and retrieval.
• Administer and enhance Windows Server and IIS infrastructure supporting messaging and retention services.
• Configure, administer, test, and troubleshoot Proofpoint Enterprise Archive (PEA).
• Design and support email retention, vaulting, compliance archiving, and governance solutions.
• Develop Python automation for monitoring, operational tasks, integrations, reconciliation, reporting, and remediation.
• Use MS SQL for troubleshooting, data analysis, validation, reconciliation, and operational reporting.
• Troubleshoot SMTP connectivity involving firewalls, DNS, TCP/IP, ports, TLS/certificates, routing, and network dependencies.
• Design and maintain integrations with communication platforms such as Microsoft Teams, Symphony, Bloomberg, and other messaging technologies.
• Ensure communications are captured and retained according to applicable regulatory retention and compliance policies.
• Perform capacity planning and improve scalability, availability, resilience, monitoring, and disaster recovery.
• Lead complex migrations and production changes while following change management, security, and compliance controls.
• Act as an escalation point for complex production incidents and perform root-cause analysis (RCA).
• Coordinate across engineering, operations, compliance, product teams, and other stakeholders.
• Communicate project status, production risks, incidents, dependencies, and milestones to senior leadership.

Skills

Windows IIS 6.0 SMTP

SMTP troubleshooting

Email retention/archiving

Python scripting

MS SQL

Windows Server admin

Networking basics

Tools

Proofpoint Enterprise Archive

MS SQL Server

Job description

Commercial Programming Systems, Inc. (CPS) is an Information Technology consulting and staffing company offering a broad range of services to help our clients deliver high-quality, cost-effective systems.

Summary

Responsible for the engineering, administration, enhancement, and production support of regulated written electronic communications platforms. The role focuses heavily on SMTP forwarding, Windows Server/IIS infrastructure, email retention and vaulting, Proofpoint Enterprise Archive, and automation using Python. The engineer will ensure reliable capture, transport, retention, and retrieval of electronic communications in accordance with regulatory and compliance requirements.

Key Responsibilities

• Engineer, monitor, maintain, and troubleshoot SMTP-based email transport and forwarding services, particularly Windows IIS 6.0 SMTP.
• Support end-to-end regulated messaging flows, including message capture, SMTP relay, journaling, archiving, retention, and retrieval.
• Administer and enhance Windows Server and IIS infrastructure supporting messaging and retention services.
• Configure, administer, test, and troubleshoot Proofpoint Enterprise Archive (PEA).
• Design and support email retention, vaulting, compliance archiving, and governance solutions.
• Develop Python automation for monitoring, operational tasks, integrations, reconciliation, reporting, and remediation.
• Use MS SQL for troubleshooting, data analysis, validation, reconciliation, and operational reporting.
• Troubleshoot SMTP connectivity involving firewalls, DNS, TCP/IP, ports, TLS/certificates, routing, and network dependencies.
• Design and maintain integrations with communication platforms such as Microsoft Teams, Symphony, Bloomberg, and other messagingtechnologies.
• Ensure communications are captured and retained according to applicable regulatory retention and compliance policies.
• Perform capacity planning and improve scalability, availability, resilience, monitoring, and disaster recovery.
• Lead complex migrations and production changes while following change management, security, and compliance controls.
• Act as an escalation point for complex production incidents and perform root-cause analysis (RCA).
• Coordinate across engineering, operations, compliance, product teams, and other stakeholders.
• Communicate project status, production risks, incidents, dependencies, and milestones to senior leadership.

Required Technical Skills / Must Have

• Windows IIS 6.0 SMTP Forwarding Service
• SMTP relay/forwarding and email-flow troubleshooting
• Email retention, journaling, archiving, or vaulting
• Windows Server administration
• Python scripting/automation
• MS SQL
• Networking fundamentals and firewall troubleshooting

Messaging Knowledge

• SMTP protocol and SMTP response codes
• SMTP queues and retry mechanisms
• Smart hosts and relay configuration
• Journaling and message capture
• Mail routing
• DNS/MX concepts
• TLS and certificates
• Message tracking and SMTP logging
• Archive ingestion and reconciliation

Commercial Programming Systems, Inc. (CPS) is an Equal Employment Opportunity Employer. CPS does not permit or condone any form of discrimination or harassment based on race, color, religion, national origin, gender, disability, protected veteran status, sexual orientation, or gender identity by the Company's managers, associates, or vendors.