Remote Member Support Specialist — Coaching & Growth

Lever, Inc.; New Britain (CT); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Remote work

Written process to follow

Coaching from experienced staff

Path into leadership for high achiever

Job summary

Lever, Inc. is seeking motivated individuals for a remote career focused on inbound conversations with clients seeking financial-protection options. You will engage with people who already requested help, following a proven process to guide conversations and outcomes.

The role emphasizes coaching, a structured workflow, and performance-based progression, with the potential for leadership roles for high performers. Zoom interviews are used in the selection process.

Responsibilities

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

Job description

Lever, Inc. is seeking motivated individuals for a remote career focused on inbound conversations with clients seeking financial-protection options. You will engage with people who already requested help, following a proven process to guide conversations and outcomes.

The role emphasizes coaching, a structured workflow, and performance-based progression, with the potential for leadership roles for high performers. Zoom interviews are used in the selection process.