Remote Member Appeals & Grievances Coordinator

Trillium Staffing; Boston (MA); Remote; USD 28,000 - 40,000; Full time

Job summary

Trillium Professional is seeking a remote Member Appeals & Grievances Coordinator to support intake, data entry, and distribution of appeals and grievances. You will maintain secure records, respond to inquiries, and assist with audits, reporting, and training.

The role requires a healthcare administration background and strong attention to detail. Pay is $25/hour with a focus on accuracy and timely process management.

Qualifications

• Bachelor’s degree in Healthcare Administration or a related field, or equivalent education, training, and experience.
• Proficiency in Microsoft Office; experience with healthcare management systems; strong accuracy, organization, communication, and problem-solving skills.

Responsibilities

• Support intake, identification, data entry, and distribution of member appeals and grievances.
• Maintain secure records, respond to member/provider inquiries, track deadlines, and assist with audits, reporting, trend analysis, and training.

Skills

Data entry

Attention to detail

Communication

Problem-solving

Microsoft Office

Education

Bachelor's degree in Healthcare Administration or related field

Tools

JIVA

Facets

Express Scripts

HPMS

Access

Job description

Trillium Professional is seeking a remote Member Appeals & Grievances Coordinator to support intake, data entry, and distribution of appeals and grievances. You will maintain secure records, respond to inquiries, and assist with audits, reporting, and training.

The role requires a healthcare administration background and strong attention to detail. Pay is $25/hour with a focus on accuracy and timely process management.