Remote Medical Collections Supervisor

Optum; Chelmsford (MA); On-site; USD 49,700 - 88,800; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401(k) contributions

Job summary

Optum is seeking a Supervisor for Medical Collections to lead a team responsible for patient payment consultations. This remote position requires coordination of team activities and participation in hiring and training.

The role emphasizes problem-solving skills and includes 3-6 weeks of paid training. This full-time job ensures flexibility within a structured work environment, and offers a comprehensive benefits package.

The salary ranges from $49,700 to $88,800 annually depending on qualifications.

Qualifications

• 4+ years of customer service experience.
• 3+ years of billing or collections experience.
• Proficiency with patient revenue cycle applications.

Responsibilities

• Coordinate daily/weekly activities of a team of 15-20 Medical Collections Representatives.
• Set priorities for the team to ensure performance goals are achieved.
• Participate in recruitment, training, and staffing functions.

Skills

Problem-solving

Conflict management

Coaching

Collaboration

Education

High School Diploma, GED, or equivalent

Job description

Optum is seeking a Supervisor for Medical Collections to lead a team responsible for patient payment consultations. This remote position requires coordination of team activities and participation in hiring and training.

The role emphasizes problem-solving skills and includes 3-6 weeks of paid training. This full-time job ensures flexibility within a structured work environment, and offers a comprehensive benefits package.

The salary ranges from $49,700 to $88,800 annually depending on qualifications.