Remote Medical Call Center Rep

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Remote Call Center Representative for its Medical Answering Service. The role involves managing inbound calls, documenting information while ensuring confidentiality, and requires a High School Diploma. Candidates with prior call center experience and basic healthcare knowledge are preferred.

Qualifications

• High School Diploma or GED required.
• Six months of call center or customer service experience preferred.
• Basic healthcare knowledge preferred.
• Fluency in Spanish preferred.

Responsibilities

• Handle inbound calls while adhering to service level agreements.
• Understand caller needs and contact appropriate physicians as necessary.
• Document caller information accurately and maintain confidentiality.

Skills

Customer service experience

Healthcare knowledge

Fluency in Spanish

Education

High School Diploma or GED

Job description

A company is looking for a Remote Call Center Representative for a Medical Answering Service.

Key Responsibilities

• Handle inbound calls while adhering to service level agreements
• Understand caller needs and contact appropriate physicians as necessary
• Document caller information accurately and maintain confidentiality

Required Qualifications

• High School Diploma or GED required
• Six months of call center or customer service experience preferred
• Basic healthcare knowledge preferred
• Fluency in Spanish preferred