Remote - Medical Assistant - Care Coordinator

CareHarmony; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare management company is seeking an experienced Medical Assistant to work remotely. This role requires active CCMA certification and experience in patient care coordination. Responsibilities include managing patient care resources, educating patients, and performing medication management. Ideal candidates thrive in fast-paced environments and have excellent communication skills. Salary ranges from $18 to $20 per hour, with opportunities for overtime.

Benefits

Fully remote position

Consistent schedule

Career growth opportunities

Qualifications

• Must have at least 3 years of direct patient-facing work experience.
• Ability to manage and educate patients on chronic conditions.
• Experience in coordinating resources for patient care.

Responsibilities

• Manage patient census with a resolution-driven approach.
• Identify and coordinate community resources for patients.
• Perform medication management and coordinate refills.
• Assist in ensuring timely delivery of services to patients.

Skills

Attention to detail

Communication skills

Technical aptitude

Education

CCMA certification

Tools

Microsoft Office Suite

Job description

Overview

CareHarmony’s Care Coordinators work comprehensively with providers to deliver value-based care management initiatives for their patients.

CareHarmony is seeking an experienced Medical Assistant (CCMA certified) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

Benefits

• Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
• Consistent schedule - Full-Time Monday – Friday 8am - 4:30pm CST, no weekends, rotational on-call-once per year on average.
• Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Responsibilities

• Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• Resolve patients' questions and create an open dialogue to understand needs.
• Assist/Manage referrals and appointment scheduling.

Qualifications

• Active CCMA certification
• Technical aptitude – Microsoft Office Suite
• Excellent written and verbal communication skills

Nice to have

• Epic Experience
• Bilingual

Remote requirements

• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace

Physical requirements

• This position is sedentary and will require sitting for long periods of time
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Compensation

• $18/hr-$20/hr
• Opportunities to pick up OT to increase earnings