Remote Medical Assistant (Cardiology)

Medix™; Massachusetts; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare organization is seeking a Remote Medical Assistant (MA) to support a heart failure program. The role starts as part-time, transitioning to full-time, focusing on patient coordination and communication with care teams. Ideal candidates will have outpatient experience, excellent organizational skills, and proficiency with clinical documentation systems. This position offers the flexibility to work from anywhere while making a significant impact in patient care.

Benefits

Remote flexibility

Impactful work

Collaborative care team environment

Qualifications

• 3+ years of outpatient experience, preferably in cardiology.
• Proven proficiency with electronic medical records (EMRs).
• Candidates in the Eastern Time Zone preferred.

Responsibilities

• Conduct outreach to eligible patients and obtain consent.
• Assist with scheduling and clinical workflows.
• Facilitate documentation exchange with partner practices.

Skills

Attention to detail

Organizational skills

Effective communication

Proficiency in digital health platforms

Education

Certified/Registered Medical Assistant (MA)

Tools

Clinical documentation systems

Job description

Remote Heart Failure Medical Assistant (MA)

Location: Remote (Northeast-based organization)

Schedule: Part-time to start, with potential to ramp into full-time. Coverage needed Monday–Friday during normal business hours (e.g. 8am–6pm Eastern Time)

About the Role:

We are seeking a dedicated and compassionate Remote Medical Assistant (MA) to join a growing virtual-first heart failure program. This role will begin as part-time and gradually transition into a full-time position based on program growth and performance.

In this role, you will lead clinical coordination efforts with partner cardiology practices, supporting patient engagement, onboarding, and communication between care teams. This is a unique remote opportunity to make a real difference in the lives of patients with heart failure.

About the Program:

This virtual-first heart failure initiative partners with cardiology groups and health systems to improve patient care, reduce clinician workload, and optimize outcomes through proactive, technology-enabled care. The care model combines an AI-supported platform with a multidisciplinary team of Nurse Practitioners, Clinical Pharmacists, and Registered Nurses to deliver personalized treatment, remote monitoring, and seamless coordination.

Key Responsibilities:

• Patient Consent & Enrollment: Conduct outreach to eligible patients, obtain verbal consent, and enroll them into the care platform.
• Cost Estimations: Use internal tools to provide patients with accurate monthly cost estimates.
• Care Coordination: Work closely with nurses and cardiologists to assist with scheduling, lab orders, and clinical workflows.
• Documentation Management: Facilitate the exchange of care updates and billing documentation through electronic medical records (EMRs) with partner practices.

Qualifications:

• Certified/Registered Medical Assistant (MA); candidates in Eastern Time Zone preferred.
• 3+ years of outpatient experience, preferably in cardiology; recent MA graduates with strong interest are encouraged to apply.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Proficiency with clinical documentation systems and digital health platforms.

Preferred Qualifications:

• Experience with Remote Patient Monitoring (RPM).
• Experience delivering care via telephone or virtual platforms.
• Background in cardiology or heart failure care.

Why Join Us?

• Impactful Work: Help improve quality of life for patients living with heart failure.
• Remote Flexibility: Work from anywhere while playing a key role in a collaborative care team.
• Innovative Model: Contribute to the future of heart failure care through a cutting-edge virtual approach.