Remote Medical Assistant

Lensa; Detroit (MI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading career site is looking for Certified Medical Assistants for a fully remote Telehealth program. In this role, you'll help patients manage hypertension by guiding them through the use of provided blood pressure kits, ensuring accurate collection of vitals, and delivering exceptional customer service. Ideal candidates are certified, possess strong communication skills, and have experience in a remote healthcare environment.

Benefits

Medical, dental & vision insurance

401(k) Retirement Plan

Employee Assistance Program

Paid Time Off

Qualifications

• Active CMA certification from CCMA, AAMA, or AMT is required.
• Previous telehealth experience is preferred.
• Strong customer service and communication skills.

Responsibilities

• Assist patients with hypertension through a Telehealth program.
• Handle 32–36 inbound patient calls per shift.
• Provide instructions on the use of blood pressure kits.

Skills

EMR

Medical assisting

Vitals

Customer service

Electronic health record

Triage

Telehealth

Education

Certified Medical Assistant (CMA)

Tools

Athena

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Actalent, is seeking professionals. Apply via Lensa today!

IMMEDIATE HIRING FOR LAB TECHNICIAN AND CERTIFIED MEDICAL ASSISTANT ROLE

(100% REMOTE)

If you are interested, please do reach out to 470 619 3003.

Description

Seeking dedicated and patient-oriented Certified Medical Assistants to assist with a Telehealth program project. This is a fully remote position where you will play a crucial role in assisting patients with hypertension. CMAs will offer support and guidance on the use of their blood pressure kits provided to them. You will be responsible for handling inbound calls, offering exceptional customer service, and ensuring accurate collection of patient's vitals.

Handle 32–36 inbound patient calls per shift.

Assist patients with the setup and usage of blood pressure cuffs kits sent directly to them.

Provide clear and patient instructions to patients on how to use the equipment

Collect vitals from patients and ensure accurate documentation in an EMR system (Athena is used)

Escalate out-of-range blood pressure readings to internal clinicians for further evaluation and instructions for patients.

Collaborate with internal teams to ensure seamless patient care and support.

Maintain a high level of customer service and patience while interacting with patients over the phone.

Skills

Emr, Medical assisting, vitals, Customer service, Electronic health record, Athena, Triage, telehealth

Top Skills Details

Emr,Medical assisting,vitals,Customer service,Electronic health record

Additional Skills & Qualifications

Active Certified Medical Assistant (CMA) certification is required (will only accept from CCMA, AAMA, or AMT)

Previous experience in a telehealth or remote healthcare setting is preferred.

Strong customer service skills with the ability to communicate effectively and empathetically.

Proficiency in using telehealth platforms and electronic health records (EHR) systems.

Ability to work independently and manage time effectively in a remote work environment.

Excellent problem-solving skills and attention to detail.

Must have reliable internet connection and a quiet, dedicated workspace for HIPPA privacy

to determine out of range vitals in patients

Must be Tech savvy and able to work with computers independently

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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