Remote Medical Appeals Specialist

Community Health Systems; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

An established industry player is looking for a Remote Appeals Specialist to join their dynamic team. This role is essential in reviewing patient accounts and navigating the appeals process to secure insurance reimbursements. You will engage in effective communication with various departments and insurance carriers, ensuring a seamless resolution of discrepancies. The ideal candidate will have a keen eye for detail, strong organizational skills, and a foundational knowledge of medical billing and coding. Join this innovative firm and contribute to improving reimbursement rates while working in a supportive environment.

Qualifications

• 1-3 years of experience in claims processing or healthcare billing required.
• Strong communication skills for interacting with insurance carriers and departments.

Responsibilities

• Review denied claims and initiate the appeals process for reimbursement.
• Collaborate with financial service units to resolve discrepancies.

Skills

Medical billing knowledge

Claims processing

Communication skills

Organizational skills

Detail-oriented

Education

H.S. Diploma or GED

Associate Degree in Healthcare Administration

Tools

Healthcare billing software

Google Suite

Job description

Job Summary

The Remote Appeals Specialist is responsible for reviewing patient accounts denied for insurance reimbursement or paid incorrectly and following through with the appeal process to secure payment. This role requires effective communication, thorough research of claims, and collaboration with financial service units to resolve discrepancies and improve reimbursement rates.

Essential Functions

• Reviews denied claims and incorrect payments, initiating the appeals process to secure appropriate reimbursement from insurance carriers.
• Communicates with patient financial service units to ensure accurate processing of accounts, including revisions and payment schedules.
• Collaborates with appeals representatives to meet departmental demands, demonstrating flexibility and teamwork to support workload management.
• Researches and resolves claim discrepancies, including underpayments, incorrect denials, and incomplete charges, using knowledge of revenue codes, HCPC codes, and insurance guidelines.
• Analyzes explanation of benefits (EOBs) from various carriers to identify and address payment discrepancies, ensuring compliance with insurance contracts and guidelines.
• Responds to inquiries from other departments and insurance carriers, providing timely updates on claim status, additional documentation needs, and resolution strategies.
• Works closely with the Managed Care Department to address ongoing issues with contracted insurance companies, supporting improvements in claim management.
• Maintains accurate logs and reports of outstanding appeals, providing regular updates to leadership on claim status and outcomes.
• Assists case workers with pre-certification and authorization issues related to appeals, providing necessary data for resolving inpatient/clinical denials.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED required
• Associate Degree in Healthcare Administration, Business, or a related field preferred
• 1-3 years of experience in claims processing, healthcare billing, or revenue cycle management required

Knowledge, Skills and Abilities

• Basic knowledge of medical billing, coding systems, and insurance claim processes.
• Strong communication skills for interacting with insurance carriers, patient financial service units, and other departments.
• Detail-oriented, with strong organizational and time management skills to manage a high volume of appeals.
• Proficiency in using healthcare billing software and Google Suite.

Job Info

• Job Identification 114464
• Job Category Finance and Accounting
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 4600 TOWSON AVE, FORT SMITH, AR, 72901, US