Remote MDR Shift Analyst - Night Operations

Socket.dev; California (MO); Hybrid; USD 105,000 - 169,000; Full time

Job summary

Palo Alto Networks is seeking an MDR Shift Analyst to join the Unit 42 MDR team, focusing on overnight and weekend security operations. You will monitor customer environments, investigate alerts, and respond to threats using Cortex XDR in a 24x7 global operation.

This role suits analysts who thrive in fast-paced SOC environments and are comfortable night shifts while collaborating across geographies to protect customers and drive security outcomes.

Qualifications

• 3+ years of SOC, IR, MDR, or managed security services experience.
• Hands-on with EDR, SIEM, SOAR, and firewall technologies.
• Strong understanding of cyber threats and incident response processes.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and investigate security alerts across customer environments.
• Triage, investigate, and respond to security incidents from detection through resolution.
• Analyze endpoint, network, and log data to identify malicious activity.
• Communicate findings and remediation recommendations to customers and internal teams.
• Document investigations, response actions, and incident outcomes.
• Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities.

Skills

SOC experience

EDR/SIEM/SOAR

Threat analysis

Communication skills

Tools

Cortex XDR

Cortex XSOAR

Job description

Palo Alto Networks is seeking an MDR Shift Analyst to join the Unit 42 MDR team, focusing on overnight and weekend security operations. You will monitor customer environments, investigate alerts, and respond to threats using Cortex XDR in a 24x7 global operation.

This role suits analysts who thrive in fast-paced SOC environments and are comfortable night shifts while collaborating across geographies to protect customers and drive security outcomes.