Remote Luxury Travel Experience Advisor

Effortless travel solutions ETS; Jersey City (NJ); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Fully remote

Career growth

Travel discounts

Team training

Job summary

Effortless Travel Solution is seeking a Luxury Travel Consultant – Customer Experience (Remote) to support clients planning and managing exceptional travel experiences. This fully remote role emphasizes professional, detailed, and personalized service before, during, and after trips.

You will collaborate with clients, coordinate itineraries, and communicate essential travel details, ensuring accuracy and client satisfaction while working from home.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel or hospitality.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Familiarity with digital tools and booking platforms.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience

Remote work ability

Organizational skills

Tech savvy / digital tools

Travel passion

Tools

Booking platforms

CRM / internal systems

Job description

Effortless Travel Solution is seeking a Luxury Travel Consultant – Customer Experience (Remote) to support clients planning and managing exceptional travel experiences. This fully remote role emphasizes professional, detailed, and personalized service before, during, and after trips.

You will collaborate with clients, coordinate itineraries, and communicate essential travel details, ensuring accuracy and client satisfaction while working from home.