Remote Luxury Travel Concierge | Flexible Hours & Perks

Socket.dev; Columbia (MD); Remote; USD 52,000 - 72,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Career development

Travel discounts

Training provided

Job summary

Socket.dev is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work from home, coordinating with clients, suppliers, and internal teams to deliver tailored itineraries, secure reservations, and ensure outstanding client satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in travel, hospitality, or related field preferred.
• Able to work independently in a remote environment.
• Highly organized with attention to detail.
• Comfortable with digital tools, booking platforms, and communication software.
• Passionate about travel and creating positive client experiences.

Responsibilities

• Provide responsive customer support via phone, email, and chat.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Explain travel requirements and agency guidelines clearly.
• Monitor bookings for accuracy and confirm client satisfaction.
• Address client questions with a solutions-focused approach.
• Maintain organized records and update internal systems.

Skills

Communication skills

Interpersonal skills

Remote work

Attention to detail

Digital tools

Travel enthusiasm

Job description

Socket.dev is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work from home, coordinating with clients, suppliers, and internal teams to deliver tailored itineraries, secure reservations, and ensure outstanding client satisfaction.