Remote Loss Control & Risk Services Manager

Berkley Small Business Solutions (a Berkley Company); Urbandale (IA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Continental Western Group, a Berkley company, is seeking a Manager, Loss Control/Risk Services to lead a team of Risk Services Professionals in Urbandale, IA and oversee daily operations. The role focuses on driving the client experience, strategic goals, and enterprise alignment while fostering a strong culture.

The ideal candidate will have leadership strengths, deep risk control experience, and the ability to coach teams through change, with willingness to travel regularly and work flexible

Qualifications

• Bachelor's degree from a four-year college or university with a preferred emphasis in occupational/industrial safety, agricultural science, engineering, or insurance; or ten years related experience with property/casualty risk control; or an equivalent combination of education and experience.
• Completion of or progress toward AINS, AIM, ARM, CPCU, or similar professional insurance designation preferred.

Responsibilities

• Lead a team of Risk Services Professionals, providing direction and oversight of daily operations.
• Create a positive work environment and collaborate with business unit partners to develop and implement strategic goals and objectives that support enterprise alignment and strategy.
• Attract, select, develop, and retain high-caliber talent through active performance management and implementation of a meaningful development process.
• Contribute to CWG's overall success by developing departmental and individual team member goals; measuring results, rewarding achievements, or taking corrective actions as necessary.
• Make changes as warranted to ensure account expectations are met or exceeded, consistently seeking process improvement opportunities.
• Interact regularly, by phone and in person, with internal and external business partners to build ongoing partnerships, share innovative ideas and solutions, and expand CWG's Risk Services Value Proposition.
• Keep abreast of industry developments and actively participate in industry seminars and programs to advance technical knowledge and incorporate relevant practices into operations.
• Assist in preparing the departmental budget, including forecasting FTE, salary budget expense, travel expense, training, and equipment needs, and submit to the Risk Services AVP for annual budget preparation.
• Manage the departmental budget throughout the year.
• Directly lead Risk Services professionals, providing guidance, coaching, and mentorship.
• Carry out leadership responsibilities in accordance with organizational policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.

Skills

Leadership

Risk control

Training

Communication

Travel

Education

Bachelor's degree in safety/engineering/insurance

Tools

MS Office

Analytical tools

Job description

Continental Western Group, a Berkley company, is seeking a Manager, Loss Control/Risk Services to lead a team of Risk Services Professionals in Urbandale, IA and oversee daily operations. The role focuses on driving the client experience, strategic goals, and enterprise alignment while fostering a strong culture.

The ideal candidate will have leadership strengths, deep risk control experience, and the ability to coach teams through change, with willingness to travel regularly and work flexible