Remote Litigation IT Support Technician

CGS Federal (Contact Government Services); Chantilly (VA); Hybrid; USD 100,000 - 205,000; Full time

Job summary

CGS (Contact Government Services) is seeking an IT Litigation Support Technician to support the United States Attorney's Office in Chantilly, VA. The role involves coordinating litigation support services, installing and maintaining litigation hardware and software, and ensuring systems security and reliability.

You will work hybrid, with opportunities to collaborate across agencies and participate in professional growth opportunities. Candidates must be a U.S.

Qualifications

• U.S. Citizen required.
• Bachelor's degree in a related field.
• Must pass a stringent Background Investigation and obtain Government Security clearance.
• Experience with Litigation Support principles, methods, and practices.
• Experience with Litigation Support systems development concepts.
• Knowledge of performance monitoring principles and methods.
• Familiarity with technical documentation methods and procedures.
• Familiarity with systems security methods and procedures.
• Strong oral and written communication.
• Experience with litigation support databases and load files such as IPRO Eclipse and Relativity.
• Experience with discovery processing hardware and software such as Law Pre-Discovery and Nuix.
• Familiarity with Quality control of incoming data to compliance with ESI specifications.

Responsibilities

• Coordinates litigation support services in response to customer needs, including trial preparation and presentation.
• Installs, configures, and maintains litigation support equipment; develops standards and procedures; coordinates with the district's Litigation Support Coordinator.
• Performs testing, QA, configuration, installation, implementation, and maintenance of litigation support resources for data, voice, and video transmissions.
• Ensures systems availability, functionality, integrity, and efficiency.
• Installs new or modified litigation support hardware and software.
• Resolves hardware/software interface and interoperability problems.
• Maintains and controls litigation support equipment inventory.
• Ensures confidentiality, integrity, and availability of systems, networks, and data through security programs and tools.
• Implements security policies to ensure reliability and accessibility of litigation support systems.
• Promotes security awareness among management and staff.
• Implements programs to ensure users understand and adhere to security policies.
• Provides customer support including installation, configuration, troubleshooting, and training.
• Diagnoses and resolves customer-reported incidents and provides user orientation.
• Performs other related duties as assigned.

Skills

Litigation support

Systems administration

Security & compliance

Hardware installation

Troubleshooting

Customer training

Inventory management

Policy implementation

Inter-agency coordination

Education

Bachelor's degree in related field

Tools

IPRO Eclipse

Relativity

Nuix

Law Pre-Discovery

Job description

CGS (Contact Government Services) is seeking an IT Litigation Support Technician to support the United States Attorney's Office in Chantilly, VA. The role involves coordinating litigation support services, installing and maintaining litigation hardware and software, and ensuring systems security and reliability.

You will work hybrid, with opportunities to collaborate across agencies and participate in professional growth opportunities. Candidates must be a U.S.