Remote Linux Systems Support Engineer, 24/7 Mission-Critical

Leidos; Huntsville (AL); Presencial; USD 70.000 - 126.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Wellness programs

Retirement

Paid Leave

Descripción de la vacante

Leidos Defense Sensors Uncrewed Systems Integration and Test Team is seeking a motivated Linux Systems Support Engineer to join the Software, Simulation, Systems Engineering and Integration Directorate (S3I) Joint Technology Center – Systems Integration Lab (JSIL) Technology and Certification Center.

As a System Support Engineer, you’ll be an integral part of a dynamic engineering team that provides 24/7 support to the warfighter for critical mission systems.

Formación

• Bachelor’s degree in a STEM field with 2 years of relevant experience. In lieu of a degree, candidates with 5 years of experience will be considered.
• Must be a U.S. citizen, possess and able to maintain a Final Secret Clearance required.
• Configuration support for the end user.
• Remote software troubleshooting with end user.
• Remote network troubleshooting with end user.
• Software testing for development team.
• Experience with support tools and process refinement.
• Documentation of issues, resolutions, and knowledge base articles.

Responsabilidades

• Assist development teams with software release testing, to include running test cases, creating bug tickets and diagnosing issues.
• Provide troubleshooting and support for mission-critical systems, focusing on Linux-based environments and containerized applications.
• Develop and maintain comprehensive documentation for supported systems, including configuration guides, troubleshooting procedures, and knowledge base articles.
• Perform system installation, configuration, and support of fielded systems.
• Contribute to the continuous improvement of support processes and tools.
• Assist the development team by completing entry-level to intermediate-level scripts and coding tasks.
• Role includes providing end-user support of unique and complex systems via phone, email and Teams. Providing remote support will include assisting the user with configuration changes, patch updates, and functionality testing.

Conocimientos

Linux Systems

Troubleshooting

Documentation

Communication

IAT Level II

Educación

Bachelor's degree in STEM

Herramientas

Jira

Confluence

GitLab

OpenShift

Kubernetes

PowerShell

Python

Bash

Descripción del empleo

Leidos Defense Sensors Uncrewed Systems Integration and Test Team is seeking a motivated Linux Systems Support Engineer to join the Software, Simulation, Systems Engineering and Integration Directorate (S3I) Joint Technology Center – Systems Integration Lab (JSIL) Technology and Certification Center.

As a System Support Engineer, you’ll be an integral part of a dynamic engineering team that provides 24/7 support to the warfighter for critical mission systems.