Remote Linux Desktop & Server Support Engineer

Canonical; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading open source software company is seeking a passionate Linux Engineer to provide outstanding technical support for customers using Ubuntu and other products. You will resolve customer issues, ensure high satisfaction, and contribute to knowledge sharing within the team. Ideal candidates must possess strong Linux troubleshooting skills, exceptional communication abilities, and a background in technical education. This remote role offers a dynamic work environment, learning opportunities, and the chance to contribute to innovative open source solutions.

Benefits

Personal learning budget of USD 2,000 per year

Annual compensation review

Flexible working environment

Opportunity to travel for team events

Qualifications

• Experience with Linux integration and troubleshooting.
• Exceptional academic profile.
• Ability to learn quickly and handle pressure.

Responsibilities

• Investigate and resolve customer issues with Linux products.
• Ensure high customer satisfaction for support cases.
• Contribute to knowledge base articles.

Skills

Linux troubleshooting

Problem-solving

Excellent communication

Customer support experience

Education

Undergraduate degree in a technical subject

Tools

Linux operating system

Log analysis tools

Job description

A leading open source software company is seeking a passionate Linux Engineer to provide outstanding technical support for customers using Ubuntu and other products. You will resolve customer issues, ensure high satisfaction, and contribute to knowledge sharing within the team. Ideal candidates must possess strong Linux troubleshooting skills, exceptional communication abilities, and a background in technical education. This remote role offers a dynamic work environment, learning opportunities, and the chance to contribute to innovative open source solutions.