Remote Life Insurance Claims Processor

Naukri Mitra; EE. UU.; A distancia; USD 46.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Health insurance

Training

Flexible hours

Home office stipend

Descripción de la vacante

Naukri Mitra is seeking a remote Life Insurance Claims Processor to handle AI-assisted claim workflows for beneficiaries across regions. You’ll review documents, pull records, run payouts, and route cases with accuracy.

Open to candidates in the United States, Canada, the United Kingdom, the European Union, Australia, India, and other eligible regions. A high school diploma and at least 2 years of claims experience are required.

Formación

• High school diploma or equivalent.
• 2 years minimum experience in insurance claims or digital policy processing.
• Knowledge of life insurance types (term, whole life, basics).
• Proficiency with Excel, Salesforce and document tools.
• Experience with ClaimsConnect or Guidewire preferred.
• Ability to explain policy language clearly.
• Comfort working autonomously in an async team.

Responsabilidades

• Work incoming claims through an AI-assisted tracking system.
• Check documents for authenticity using validation tools.
• Pull electronic health records, death certificates, and policy files together and verify alignment.
• Run payout numbers through automated calculators.
• Identify beneficiaries and route claims appropriately.
• Keep claim stakeholders updated via secure portals.
• Assist with document uploads; use chatbot scripts when helpful.
• Consult underwriters and legal when cases are complex.
• Flag slow or clunky processes for improvements.

Conocimientos

Excel

Salesforce

Document tools

Claims processing

Policy language

Independent work

Educación

High school diploma or equivalent

Herramientas

ClaimsConnect

Guidewire

Descripción del empleo

Somebody Has to Be the Steady One A claim shows up. Behind it is a person who just lost someone. Maybe they're too upset to read the fine print, maybe they're too exhausted to make one more phone call. That's the moment this job exists for. You process life insurance claims remotely, and you're the reason the process doesn't feel like a maze. Pay: $51,500 a year. This Isn't the Job It Was a Decade Ago Old-school claims work meant paper files and hold music. Not here. Claims land in a cloud-based system where AI helps triage what needs attention first. Documents get checked for authenticity before you even open them. Compliance runs in the background - nobody's asking you to memorize every regulation by hand. You'll see roles like this pop up on Naukri Mitra fairly often, usually attracting processors who've done the old paper-heavy version and have no interest in going back to it.

What Actually Fills Your Day

• Work incoming claims through an AI-assisted tracking system
• Check documents for authenticity using validation tools
• Pull electronic health records, death certificates, and policy files together and see if they match up
• Run payout numbers through automated calculators
• Figure out who the actual beneficiaries are and route the claim to the right place
• Keep people posted through a secure portal (waiting in the dark is the worst part of this process for most beneficiaries)
• Help with document uploads, chatbot scripts included when they speed things up
• Loop in underwriters and legal when a case gets complicated
• Flag whatever's slow or clunky through the internal dashboard
• Try out new features before launch and say honestly whether they work

What Gets You in the Door

• No degree requirement to worry about. What matters is staying accurate file after file, even on the boring ones.
• Education: High school diploma or equivalent
• Experience: 2 years minimum, insurance claims or digital policy processing
• Know your way around life insurance types - term, whole life, the basics and beyond
• Excel, Salesforce, general document tools - comfortable, not necessarily expert
• Some time spent in ClaimsConnect, Guidewire, or something close to it
• Can explain confusing policy language without making it sound more confusing
• Okay working solo for stretches - this team leans async

Nice Extras, Not Requirements

• OCR experience, for scanned claim documents
• Some HIPAA and GDPR familiarity
• Any certification in claims handling, digital insurance, or risk management

Tools

You Pick Up Training covers this, so don't stress if the names mean nothing yet: ClaimSync Pro, for AI-assisted case sorting DocuVerify360, for document validation PulseMetrics, which tracks your own speed and accuracy Zendesk CRM, home base for beneficiary conversations Meetings happen on Microsoft Teams. Notes live in Confluence. Everything claims-related runs through a secured VPN - no exceptions there.

Beyond the Base Salary

• Bonuses tied to accuracy and speed
• Full health, dental, vision coverage
• Paid training whenever tools or rules change
• Flexible hours, plus paid wellness days
• A stipend for setting up a proper home office

Where This Can Lead

People rarely stay in this exact seat forever, and honestly, they're not meant to. Some move into fraud detection, digging through suspicious claims with sharper tools. Others end up shaping the automation rules that decide how claims get approved in the first place. A handful rotate into underwriting or client onboarding, just to see the business from another angle.

How Things Stand Right Now

Over 10,000 life insurance claims processed a year. A 96.2% satisfaction score from beneficiaries - not easy to hold onto, for what it's worth. Turnaround times are down about 35% since the shift to digital. Numbers like that sound dry until you remember what's behind them: a family waiting a little less long during the worst week of their year.

Open to candidates in the United States, Canada, the United Kingdom, the European Union, Australia, India, and other eligible regions.