REMOTE - Licensed Professional Counselor

Stop Soldier Suicide; United States; Remote; USD 80,000; Full time

Job summary

Stop Soldier Suicide is seeking a remote Licensed Professional Counselor to support veterans and at-risk clients. This role involves conducting assessments, providing case management, and building trusted relationships to help clients navigate their challenges. The ideal candidate will have a master's degree in social work or counseling and an active clinical license, with a strong commitment to the mission of reducing military suicide rates.

Benefits

Competitive benefits package

Annual salary of $80,000

Remote work with equipment provided

Robust paid time off package

100% employer-paid health, dental, and vision insurance

Matching retirement plan

Employee Assistance Program

Qualifications

• Independent clinical license required (LPC, LCSW, LMHC, etc.).
• Minimum of two years’ experience with at-risk clients, preferably veterans.
• Demonstrated proficiency in crisis management and triage.

Responsibilities

• Conduct intakes, assessments, and supportive case-management services.
• Respond to client help requests with empathy and engagement.
• Create and maintain client documentation and follow-up.

Skills

Crisis Management

Empathy

Active Listening

Conflict Resolution

Education

Master’s Degree in Social Work or Counseling

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Salesforce

Slack

Job description

REMOTE - Licensed Professional Counselor

Join to apply for the REMOTE - Licensed Professional Counselor role at Stop Soldier Suicide

REMOTE - Licensed Professional Counselor

Join to apply for the REMOTE - Licensed Professional Counselor role at Stop Soldier Suicide

Direct message the job poster from Stop Soldier Suicide

Stop Soldier Suicide is looking for driven and compassionate Licensed, Clinical Social Workers or Counselors who want to go beyond making a difference. Our Wellness Coordinators literally save lives through pinpoint data, cutting-edge technology and a one-of-a-kind suicide intervention model. The role of Wellness Coordinator is critical in the support of the mission of Stop Soldier Suicide. This role is responsible for handling incoming requests for assistance, conducting suicide screenings and risk assessments, employing clinical interviewing, monitoring and life coaching skills, and otherwise providing targeted case management services to the military and veteran community across the United States. This position helps clients at all risk levels, including those exhibiting strong suicidal ideation and behaviors. In addition to assisting at-risk clients stabilize and manage their suicide risk, Wellness Coordinators establish long-term trusted relationships with at-risk clients and assists them in achieving empowerment, connectedness and a greater sense of purpose. The Wellness Coordinator is further responsible for connecting clients with appropriate resources and supports based on each client’s unique needs.

• Must hold an active, unrestricted independent clinical behavioral health license (e.g., LPCC, LPC, LCSW, LCMHC, or equivalent) in the state of California. Please note: While we are currently hiring only for California-licensed providers, we encourage you to check back for future opportunities in other states.

To accomplish the mission, it’s vital that we have an exceptional team. Our headquarters is located in North Carolina’s Research Triangle, but our focus is finding the right teammates to make our goal a reality. We’re open to remote work for candidates outside our geographic area, provided you are flexible in accommodating various time zone differences.

RESPONSIBILITIES

The Wellness Coordinator shares our passion for saving the lives of veterans, is not afraid to “make the ask,” thrives in a fast-paced environment, and will be entrusted with the following key responsibilities:

• Respond within established timeframe to assigned client help requests by presenting a helpful, engaged and empathetic approach
• Meet remotely with clients to conduct intakes, assessments and supportive case-management services
• Work directly with clients in identifying barriers to self-sufficiency and developing action plans with needs-based objectives for overcoming these barriers through an established process
• Research and evaluate resources and services for referrals to clients, including post-resource follow-up to monitor resource effectiveness in solving specific client needs
• Conduct appropriate follow-up services and support to high-risk clients, including ongoing case management, advocacy, systems navigation, and action planning
• Create and maintain all client documentation to include required intake, suicide risk assessment, life coaching and wellness information per established procedures and protocols
• Conduct complex suicide-risk assessments and suicide risk-management processes to measure and monitor client risk and wellbeing
• Utilize clinical interviewing and monitoring best practices to build appropriate therapeutic alliances with clients and elicit suicide ideation and personal risk factors
• Regularly update client files to track individual needs, assessments, strategies and progress through ongoing case management and follow up
• Participate in meetings and required work events, including staffing meetings to review and discuss cases involving high-risk clients and to assess associated issues for purposes of case management decisions, peer support and learning opportunities for the Wellness Center team
• Prepare and submit data and reports following established timelines and procedures
• Remain current with relevant literature, studies, and best practices in this field and demonstrate initiative through immersive learning and appropriate application in daily work
• Perform other duties as assigned

QUALIFICATIONS

We’re looking for individuals who are committed to the mission, vision, and values of Stop Soldier Suicide. In addition, the Wellness Coordinator should possess the following key attributes:

• Must believe in the core values of Stop Soldier Suicide and be driven by the mission of the organization to reduce military suicide rates to reach civilian parity by 2030
• Master’s Degree in social work, counseling, or a closely related field within the human services field is required
• Independent clinical license is required; must have related licensure such as (LPC, LCSW, LMHC, or similar)
• Minimum of two years’ experience working with vulnerable and at-risk clients, preferably in a crisis contact center environment with at-risk veterans
• Hands-on crisis management and triage experience highly preferred
• Military experience highly preferred; disabled veterans strongly encouraged to apply
• Must be adaptable and able to work in an innovative environment and a culture of excellence and accountability
• Ability to be highly professional and empathetic in all personal dealings with clients and family members, including those at high-suicide risk
• Ability to establish and maintain professional boundaries in working with clients
• Capability to research and identify resources within communities across the United States
• Ability to work independently as well as be a part of the team, with minimal day-to-day supervision
• Ability to maintain a positive attitude, high degree of self-motivation, empathy, and resourcefulness
• Commitment to proactive team participation and support
• Must be client-focused and demonstrate a willingness to assist where/when needed
• Must exhibit strong written and verbal communication skills with both internal and external contacts, including skills in active listening, development of client rapport, and conflict resolution
• Ability to assess and handle crisis situations and respond effectively, including effectively working with difficult clients
• Demonstrated proficiency in using Microsoft Outlook, Word, Excel and other Microsoft applications
• Ability to conduct internet searches and conduct web-based research to meet client needs; familiarity with Slack and Salesforce systems is preferred but not required
• Must be prompt and dependable
• Must further professional development by participating in and seeking out training opportunities
• Must submit to and pass all required background checks as reasonably may be established

OBJECTIVES AND KEY RESULTS (OKRs)

This individual is responsible for meeting “at expectations” or above ratings on each of the following performance benchmarks:

• Client connection rates within established timeline
• Support, resourcing and referrals to clients within established timeline
• Individual client satisfaction ratings per established metrics based on client survey feedback
• Compliance with established Wellness Center operating procedures and protocols, including timely and complete documentation
• Competency in conducting client intakes, suicide screenings and risk assessments, life coaching and follow-up technique at minimally acceptable levels

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The majority of the work required is performed in an office environment with the flexibility to be fully remote. The team member must be able to effectively maneuver within the office area and perform essential functions necessary to perform the job duties and meet the OKRs described above. Successful candidates must be able to work flexible hours as needed.

SALARY AND BENEFITS

This is a full-time, exempt position. Stop Soldier Suicide offers a competitive benefits package for full-time teammates featuring an annual salary of $80,000, remote work with equipment provided, a robust paid time off package that includes mental wellness days to give us one three-day weekend every month, 100% employer-paid premiums for health, dental, and vision insurance, a matching retirement plan, parental leave, military leave, Employee Assistance Program and more. A recruiter will provide a full overview of team member benefits during the selection process.

RECRUITING PROCESS

Applications will be reviewed on a rolling basis. A recruiter will be in touch to discuss next steps.

Stop Soldier Suicide is committed to nondiscriminatory employment practices that are fully compliant with all federal, state and local laws and regulations, including making reasonable accommodations for its disabled employees as set forth in the Americans with Disabilities Act.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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