Remote Licensed Customer Service Representative Florida

Sitel; Town of Florida (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading customer service company is seeking dedicated individuals to provide exceptional support for a major insurance provider. This role offers competitive compensation ranging from $15 to $19 per hour, extensive training, and flexible remote work options. Ideal candidates should possess a high school diploma and strong customer service skills. Join us for great opportunities in career growth and comprehensive benefits.

Benefits

401(k) matching

Health, dental, and vision insurance

Paid time off

Opportunities for bonuses

Qualifications

• Must reside in Florida.
• Minimum age requirement: 18 years old.
• Preferred 6 months to 1 year of relevant work experience.
• Must have open availability during operating hours.

Responsibilities

• Provide exceptional customer service support for one of the largest insurance providers.
• Successfully study and pass the state insurance exam following the training provided.
• Navigate system tools to search for answers and information for customer inquiries.

Skills

Customer service aptitude

Organizational skills

Critical thinking

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Experience (CX) Industry

Why consider this job opportunity:

• Competitive compensation ranging from $15 to $19 per hour
• Flexible remote work environment with weekend shifts as needed
• Comprehensive benefits including 401(k) matching, health, dental, and vision insurance, disability insurance, and paid time off
• Opportunities for bonuses and career growth within the organization
• Extensive training provided, covering testing fees and state licensing requirements

Responsibilities

• Provide exceptional customer service support for one of the largest insurance providers in the U.S.
• Maintain a distraction-free and quiet workspace during training and work hours
• Navigate system tools to search for answers and information for customer inquiries
• Develop empathetic solutions through critical thinking and assessment of customer situations
• Successfully study and pass the state insurance exam following the training provided

Qualifications

• Must reside in Florida
• Minimum age requirement: 18 years old
• High school diploma or GED equivalent required
• Preferred 6 months to 1 year of relevant work experience
• Must have open availability during operating hours

Preferred Qualifications

• Demonstrated customer service aptitude with strong skills in delivering exceptional service
• Consistent reliability and responsibility in previous roles
• Strong organizational skills crucial for success in this role
• Ability to independently study and learn new information effectively

#CustomerExperience #RemoteWork #InsuranceCareer #CareerGrowth #CompetitiveCompensation

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.