Remote Leisure Booking Concierge

Duquesa Travel Group; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

Duquesa Travel Group is seeking a detail-oriented Leisure Booking Coordinator to research and coordinate leisure-related reservations and services for clients from initial request through confirmation.

This fully remote role focuses on understanding client preferences, researching options online, coordinating bookings, and keeping records organized. You will communicate confirmations and support clients with any adjustments, while maintaining timely, professional service.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• High attention to detail and accuracy.
• Comfortable researching options online.
• Ability to prioritize multiple client requests.
• Comfortable learning digital systems and online platforms.
• Reliable, professional, and responsive.
• Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required.

Responsibilities

• Gather information regarding client preferences and requests.
• Research available accommodations, activities, transportation, and related options.
• Assist with coordinating booking arrangements.
• Review reservation information for accuracy.
• Communicate confirmations and important details to clients.
• Assist with adjustments, modifications, and special requests.
• Maintain organized booking records and client information.
• Follow up when additional information is required.
• Communicate with suppliers and service providers as needed.
• Provide timely and professional client support.

Skills

Communication skills

Organizational skills

Attention to detail

Online research

Prioritization

Digital systems

Reliability

Customer service experience

Job description

Duquesa Travel Group is seeking a detail-oriented Leisure Booking Coordinator to research and coordinate leisure-related reservations and services for clients from initial request through confirmation.

This fully remote role focuses on understanding client preferences, researching options online, coordinating bookings, and keeping records organized. You will communicate confirmations and support clients with any adjustments, while maintaining timely, professional service.