Remote Legal Assistant & Client Support (Conveyancing)

Juno; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Juno, a modern law firm focused on residential conveyancing, seeks a motivated Legal Assistant / Client Support Analyst to join our digital-era team. You’ll be the first point of contact via phone or email, delivering updates and guiding clients through the process.

Ideal candidates have recent experience in estate agency or residential conveyancing and enjoy working in a fast-paced environment. This is a fully remote, full-time role with standard hours (9am–6pm, Mon–Fri).

Responsibilities

• You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno.
• For more complex matters you’ll be working directly with our legal teams to transfer calls internally, take messages or escalate complex emails.
• You’ll help to progress cases by chasing clients, other law firms and third parties for outstanding documents and information.
• You’ll be uploading legal documents and information to our system.
• Help maintain an excellent client experience by ensuring communication is clear, timely and jargon-free.
• This is a work-from-home role with normal full time working hours between 9am-6pm, Monday to Friday.

Job description

Juno, a modern law firm focused on residential conveyancing, seeks a motivated Legal Assistant / Client Support Analyst to join our digital-era team. You’ll be the first point of contact via phone or email, delivering updates and guiding clients through the process.

Ideal candidates have recent experience in estate agency or residential conveyancing and enjoy working in a fast-paced environment. This is a fully remote, full-time role with standard hours (9am–6pm, Mon–Fri).