Remote Lead Site Reliability Engineer — Mission-Critical

Mattermost, Inc.; Northern (KY); Hybrid; USD 145,000 - 200,000; Full time

Job summary

Mattermost is seeking a Lead Site Reliability Engineer to guide reliability and operational excellence for our secure collaboration platform. You will shape the SRE strategy, drive scalable, compliant cloud deployments, and mentor a globally distributed team in a remote-first environment.

Ideal candidates bring 5+ years in SRE/DevOps, strong Kubernetes and Terraform experience, and a track record of automation, observability, and cross-functional collaboration with security and product teams.

Qualifications

• BS in CS, cybersecurity, software engineering, or equivalent experience.
• 5+ years in site reliability engineering, DevOps, or cloud infra.
• Proven Kubernetes expertise with cloud tooling.
• Experience with Terraform and AWS in large-scale environments.
• Strong incident management and on-call discipline.
• Proven remote-first leadership across distributed teams.

Responsibilities

• Define strategy, architecture, and roadmap for Mattermost's SRE function.
• Lead design, deployment, and optimization of containerized workloads and IaC.
• Establish observability, monitoring, and alerting at scale.
• Drive incident management, root cause analysis, and reliability improvements.
• Partner with security/compliance to meet FedRAMP/DoD requirements.
• Champion automation and operational excellence.
• Oversee cloud cost management and capacity planning.
• Build a developer platform for fast, secure delivery.
• Mentor SREs and foster a culture of learning.

Skills

Kubernetes

Terraform

AWS

Monitoring

Incident response

DevOps

Scripting

Leadership

Remote team leadership

Education

BS in CS/related field

Tools

Grafana

Prometheus

CI/CD (Jenkins)

Job description

Mattermost is seeking a Lead Site Reliability Engineer to guide reliability and operational excellence for our secure collaboration platform. You will shape the SRE strategy, drive scalable, compliant cloud deployments, and mentor a globally distributed team in a remote-first environment.

Ideal candidates bring 5+ years in SRE/DevOps, strong Kubernetes and Terraform experience, and a track record of automation, observability, and cross-functional collaboration with security and product teams.