Remote Lead Business Analyst Needed at Immersive Immersive

Digitaltidewave; Snowflake (AZ); Remote; USD 138,000 - 198,000; Full time

Job summary

An innovative company is seeking a Lead Business Analyst to enhance cyber resilience for its clients. This role focuses on delivering actionable insights through data analysis and customer engagement. You will work closely with the Customer Experience team to assess and improve clients' cybersecurity posture, utilizing advanced analytical tools and frameworks. This position offers the opportunity to make a significant impact in a rapidly evolving field while enjoying a flexible remote working environment. Join a forward-thinking team dedicated to driving success and fostering deep customer relationships.

Benefits

Health, dental, and disability insurance

401K match up to 5%

33 holiday days plus two volunteering days

Flexible and remote working

Career and learning development fund

Monthly socials and sports clubs

Qualifications

• 3-5 years experience in data analytics or equivalent.
• Strong understanding of SQL and data structures.
• Familiarity with cyber industry standards.

Responsibilities

• Provide critical analytical services for customer cyber resilience.
• Present detailed cyber resilience insights and risk assessments.
• Develop visualizations and reports on cyber threats and KPIs.

Skills

Data Analysis

SQL

Cyber Resilience

Data Profiling

Risk Analysis

Education

Bachelor's Degree in Data Science or related field

Relevant certifications in data analytics

Tools

Google Looker

Snowflake

Microsoft Excel

Google Slides

Microsoft PowerPoint

Job description

Job role: Lead Business Analyst

Company name: Immersive

Location: Remote, USA

Salary: $138,000 – $198,000 Annually

Read also: Data Architect- Senior Associate | Remote Needed at PwC

About the Job: At Immersive, we have an exciting vision for cybersecurity – one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Daimler, Humana, and HSBC protect their revenues and brand reputations.

Role Overview

We’re looking for a Lead Business Analyst to support our growing customer base. This role specializes in cyber resilience analysis, delivering actionable insights to key customers. This person will be an expert in utilizing the Immersive One platform capabilities, particularly focused on the human element of cyber resilience, serving as the primary internal expert and customer liaison for premium support analytical services.

Responsibilities in this Role

1. In close collaboration with the broader Customer Experience team and under direct guidance from the Immersive Cyber Resilience Team management, the Lead Business Analyst provides critical analytical services focused on our customer’s cyber resilience posture and readiness.
2. Utilizes platform data, regulatory frameworks, and external intelligence to inform internal decisions and recommend strategic actions to improve cybersecurity resilience and achieve successful business outcomes.
3. Enhances platform-generated insights by providing comprehensive background, strategic executive summaries, and clearly articulated implications for customer cyber resilience goals.
4. Regularly presents detailed cyber resilience insights, risk assessments, and KPI-driven analyses to customers, fostering strong relationships and familiarity with key customer contacts.
5. Develops and delivers effective visualizations and presentations, clearly communicating cyber resilience threats, vulnerabilities, and success metrics relevant to customer objectives.
6. Creates and distributes regular reports highlighting cyber threat trends, KPI performance, and actionable insights through reporting tools such as Google Sheets and/or Microsoft Excel, Google Slides and/or Microsoft PowerPoint, and Google Looker Studio.
7. Delivers additional strategic value to premium support customers through close coordination with the extended Customer Experience team, aligning support with customer success goals.
8. Prioritizes analysis in support of customer needs across both pre-sales (POV) and post-sales engagements.
9. Comfortable presenting cyber resilience score analysis, data-driven insights, and KPI metrics in various formats including spreadsheets and comprehensive whitepapers.
10. Acts as a proactive change agent, driving continuous improvement and innovation in cyber resilience support methodologies and practices.
11. Independently leverages exceptional attention to detail and advanced knowledge of cyber resilience to deliver precise, actionable insights aligned with customer success metrics.
12. Addresses diverse and complex cyber resilience challenges, evaluating multiple identifiable factors to derive actionable recommendations for customers.

Required Qualification/Experience

1. 3 – 5+ years’ experience in a similar data analytics role as Risk Analyst / Resilience Analyst OR have equivalent technical competence and experience in education.
2. Has a mature understanding of data structures, relational databases, and SQL (Structured Query Language), Snowflake, and Google Looker. This includes the ability to develop queries for standard uses.
3. Familiarity with cyber industry standards and frameworks such as MITRE, DORA, etc.
4. Employs working knowledge of account structure, goals, and customer challenges to complete service deliverables.
5. Adept with Product and Sales department internal processes and procedures. Proficient in analytical tools and techniques.
6. Prioritizes project work independently, works with team and manager to understand impact across roadmap priorities.
7. Proven passion and expertise for the discipline in Data Profiling, Data Analysis, Research.
8. Industry or Vertical expertise: highly regulated industries or critical infrastructure segments.

This role embodies values such as:

• Drive: We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.
• Inclusive: We are passionate about creating an environment of inclusion and respect for our employees, customers, and partners; everyone has opportunities to thrive.
• Customer Obsessed: We seek to develop deep relationships with our customers to help them achieve their business outcomes.
• One Team: We are a talented global team working together to achieve our vision.

Benefits in this Role

• Prosper in our success with share options, and rewards for doing great work and living our values.
• Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support.
• Save for the future with a 401K match of up to 5% – effective immediately.
• 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and your birthday off.
• Flexible and remote working, so you can work when and where you work best.
• Career and learning development through the platform and our Learn Anything fund.
• While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10-minute walk from Back Bay train station.
• Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms).

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