Remote IT & Security Support Analyst (Cloud & Compliance)

OpenZeppelin; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible time off

Fully remote work

Stipend for co-working space

Job summary

OpenZeppelin is seeking an IT & Security Support professional for a fully remote role in the United States. You will help manage security tools, onboarding, and incident response while supporting a distributed team with secure IT solutions.

The role emphasizes collaboration with senior engineers, ongoing mentorship in cloud security and compliance, and opportunities to grow into a more senior position.

Qualifications

• 1–3 years of IT or security-related experience in roles such as help desk, IT support, sysadmin or security analyst.
• Basic knowledge of cloud platforms (AWS, Google Workspace) and security tools.
• Familiarity with security and configuration controls of AI tools (Claude, ChatGPT, Codex).
• Understanding of SOC 2, ISO 27001 and general compliance concepts.
• Strong problem-solving and remote-working communication skills.

Responsibilities

• Assist in security tools management and enforce security controls.
• Support onboarding/offboarding, workstation setup, and remote employee IT needs.
• Contribute to incident response and security documentation.
• Help with integrations, automations, and basic scripting tasks.

Skills

IT support

Security awareness

Cloud platforms

Scripting basics

Tools

MDM Jamf

MDM Intune

Endpoint security

Identity/access management

Job description

OpenZeppelin is seeking an IT & Security Support professional for a fully remote role in the United States. You will help manage security tools, onboarding, and incident response while supporting a distributed team with secure IT solutions.

The role emphasizes collaboration with senior engineers, ongoing mentorship in cloud security and compliance, and opportunities to grow into a more senior position.