Remote Inventory & Fulfillment Specialist

Defense Logistics Agency; Riverdale (UT); À distance; USD 62 000 - 80 000; Plein temps

Résumé du poste

Defense Logistics Agency seeks an Inventory Management Specialist to support retail supply and inventory operations, maintain records, and respond to customer inquiries. The role requires analyzing backorder data, processing cancellations, and coordinating with supply chain teams to ensure timely fulfillment.

Candidates should demonstrate specialized experience in order fulfillment, data handling, and applying expedited policies.

Qualifications

• Experience in retail supply and inventory management functions.
• Experience in Order Fulfillment and distribution systems.
• Education must be from a college or university accredited by the U.S. Department of Education; transcripts may be required.

Responsabilités

• Provides tailored customer support, maintains customer data, and responds to customer inquiries.
• Reviews backorder status daily and upscales backorders not meeting requirements.
• Processes order cancellations, provides status updates and modifications, and follows up on receipt.
• Coordinates and releases Sales Orders to keep automated systems flowing.
• Applies DLA expedite policy to expedite actions within supply chains and/or emergency issuance.
• Identifies alternative sources of supply for long lead times and emergencies.
• Reviews performance metrics and drives process improvements when goals are not met.
• Provides input to higher graded CSSs regarding cause analysis findings.
• Prepares briefings with background, recommendations, data, and charts; writes status reports.
• Coordinates with storage and distribution staff to resolve discrepancies.

Connaissances

Inventory management

Customer support

Order fulfillment

Data analysis

Formation

Masters degree or equivalent graduate degree

2 full years of graduate education

Description du poste

Defense Logistics Agency seeks an Inventory Management Specialist to support retail supply and inventory operations, maintain records, and respond to customer inquiries. The role requires analyzing backorder data, processing cancellations, and coordinating with supply chain teams to ensure timely fulfillment.

Candidates should demonstrate specialized experience in order fulfillment, data handling, and applying expedited policies.