Remote Intake Specialist – Health Care Data & Inquiries

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 42.000 - 67.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

401k with employer match

Paid Time Off (PTO)

Parental leave and adoption support

Zusammenfassung

Blue Cross NC is hiring an Intake Specialist for a Remote Flex/Hybrid role in North Carolina. You will process member and provider requests, verify benefits and eligibility, and document interactions for review. A high school diploma or GED and 3+ years in related work are required.

The role offers flexible, hybrid work with in-person collaboration two days a week. The team emphasizes timely processing, minimizing unpaid claims, and supporting special projects.

Qualifikationen

• Customer-focused data entry and document management.
• Strong attention to detail and accuracy in processing requests.
• Ability to review and process member/provider inquiries per guidelines.

Aufgaben

• Process requests via phone, email, fax, and mail.
• Verify benefits and eligibility and provider setup.
• Document data and route unresolved items for follow-up.
• Perform peer audits and support education on prior approvals.

Kenntnisse

Customer Service

Data Entry

Inquiry Handling

Documentations

Scheduling

Clinical Evaluations

Clinical Review

Job Interviews

Time Management

Ausbildung

High school diploma or GED

Tools

Jobbeschreibung

Blue Cross NC is hiring an Intake Specialist for a Remote Flex/Hybrid role in North Carolina. You will process member and provider requests, verify benefits and eligibility, and document interactions for review. A high school diploma or GED and 3+ years in related work are required.

The role offers flexible, hybrid work with in-person collaboration two days a week. The team emphasizes timely processing, minimizing unpaid claims, and supporting special projects.