Remote Insurance Follow-Up Specialist

Signature Performance; Cheyenne (WY); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Discount

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Job summary

Signature Performance seeks a Revenue Cycle Specialist to perform follow-up on insurance claims, review EOBs, and communicate with payers to expedite payment. This is a remote role open to candidates nationwide.

Ideal candidates have 4+ years in medical billing or revenue cycle, familiarity with Epic or Meditech, and strong analytical, communication, and time-management skills. You will collaborate with billing, coding, and clinical teams to resolve issues and maintain accurate patient accounts.

Qualifications

• 4 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
• Experience with Indian Healthcare, Commercial Payers, and worker compensation accounts.
• Knowledge of payer requirements, CPT/ICD coding, and medical terminology.
• Strong understanding of claim submission and adjudication processes.
• Experience with EHRs and billing systems (Epic, Meditech, Artiva).
• Excellent verbal and written communication skills.
• Ability to work independently, manage time, and handle multiple priorities.
• Strong analytical and problem-solving skills.

Responsibilities

• Follow up on assigned insurance claims to ensure timely and accurate payment.
• Review EOBs and remittance advice for payment accuracy and claim status.
• Contact insurance companies to resolve claim issues.
• Identify and appeal denied or underpaid claims based on payer guidelines.
• Collaborate with billing, coding, and clinical staff to obtain necessary documentation.
• Update patient account notes with follow-up actions and outcomes.
• Monitor aging reports and prioritize work based on deadlines and balances.
• Ensure compliance with federal, state, and payer policies.
• Meet individual and team performance goals including productivity and quality.
• Participate in departmental meetings, training, and quality initiatives.

Skills

Medical billing

Insurance follow-up

EHRs

Communication

Time management

Education

High school diploma

Associate's degree in healthcare or business

Tools

Epic

Meditech

Artiva

Job description

Signature Performance seeks a Revenue Cycle Specialist to perform follow-up on insurance claims, review EOBs, and communicate with payers to expedite payment. This is a remote role open to candidates nationwide.

Ideal candidates have 4+ years in medical billing or revenue cycle, familiarity with Epic or Meditech, and strong analytical, communication, and time-management skills. You will collaborate with billing, coding, and clinical teams to resolve issues and maintain accurate patient accounts.