Remote Insurance Claims Follow-Up Specialist

Signature Performance; Virginia Beach (VA); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Tuition Assistance

401(k) Match

Job summary

Signature Performance is seeking a Revenue Cycle Specialist for a remote nationwide role in the United States. You will focus on timely follow-up of insurance claims, review of EOBs, and proactive communication with payers to expedite payments.

You will collaborate with billing, coding, and clinical teams to gather documentation, resolve denials, and maintain accurate patient records. A healthcare or business background and strong communication are essential.

Qualifications

• Minimum 4 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
• Experience with Indian Healthcare, Commercial Payers, and workers' compensation accounts.
• Knowledge of payer requirements, CPT/ICD coding, and medical terminology.
• Experience with EHRs and billing systems such as Epic, Meditech, Artiva, etc.

Responsibilities

• Follow up on assigned insurance claims to ensure timely and accurate payment.
• Review EOBs and remittance advice for payment accuracy and claim status.
• Contact insurance companies by phone, web portals, or written communication to resolve issues.
• Identify and appeal denied or underpaid claims according to payer guidelines.
• Collaborate with billing, coding, and clinical staff to obtain documentation for resolution.
• Update patient account notes with follow-up actions and outcomes.
• Monitor aging reports and prioritize work by payer deadlines and balances.
• Ensure compliance with regulations and policies.
• Meet individual and team productivity and quality goals.
• Attend departmental meetings, training sessions, and quality initiatives.

Skills

Medical billing

Insurance follow-up

Revenue cycle

CPT/ICD coding

EHR systems

Communication

Analytical skills

Education

Associate degree

High school diploma

Tools

Epic

Meditech

Artiva

Job description

Signature Performance is seeking a Revenue Cycle Specialist for a remote nationwide role in the United States. You will focus on timely follow-up of insurance claims, review of EOBs, and proactive communication with payers to expedite payments.

You will collaborate with billing, coding, and clinical teams to gather documentation, resolve denials, and maintain accurate patient records. A healthcare or business background and strong communication are essential.