Remote Insurance Data & Operations Specialist (Contract)

Mercor; San Francisco (CA); Hybrid; GBP 62,000 - 103,000; Part time

Job summary

Mercor connects elite creative and technical talent with leading AI research labs. Mercor is seeking an Insurance Data & Operations Specialist for a remote contract role, offering $800 per task and a commitment of 20–40 hours per week.

The role involves designing data scenarios, creating metrics and data-quality assessments, writing expert reference responses, and grading AI outputs against rubrics. You will identify data issues, governance gaps, and process bottlenecks, delivering actionable

Qualifications

• 2+ years of professional experience in insurance data, business analysis, reporting, operations analysis, quality assurance, or process improvement.
• Understand at least one insurance operating domain (underwriting, policy administration, claims, distribution, health-plan operations, reinsurance, or compliance).
• Translated business questions into metrics, reporting requirements, data definitions, workflow changes, or operational controls.
• Analyze processes without substituting for the decision-maker responsible for substantive outcomes.
• Excellent analytical writing, structured problem-solving, and high attention to detail.
• Proficient with spreadsheets and at least one reporting, database, analytics, or workflow tool.

Responsibilities

• Design realistic scenarios involving policy, premium, exposure, claim, provider, member, producer, and operational data.
• Create work products like metric definitions, data-quality assessments, workflow analyses, and dashboard requirements.
• Write 'golden' reference responses at experienced insurance data and operations quality.
• Grade AI-generated responses against structured rubrics for data interpretation, metric consistency, process understanding, feasibility, and communication.
• Identify incorrect denominators, misleading aggregations, data-lineage gaps, workflow bottlenecks, and unsupported conclusions.
• Provide written feedback to the research team to improve model behavior.

Skills

Data analysis

Reporting

Process improvement

Proficiency with spreadsheets

Tools

SQL

Python

R

Tableau

Power BI

Looker

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Mercor is seeking an Insurance Data & Operations Specialist for a remote contract role, offering $800 per task and a commitment of 20–40 hours per week.

The role involves designing data scenarios, creating metrics and data-quality assessments, writing expert reference responses, and grading AI outputs against rubrics. You will identify data issues, governance gaps, and process bottlenecks, delivering actionable