Remote Insurance Customer Support Specialist

The Juris Agency; Oak Knoll (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO

Work from Home

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth

Evenings Off

Weekends Off

Paid Volunteer Time Off

Job summary

Wondra Insurance Solutions Inc. in Wisconsin seeks an Insurance Customer Service Representative to support our growing client base with licensed, organized, and confident phone support in a team-focused environment.

This full-time role offers a first-year earnings range of $40,000–$60,000 (base + commission), a Monday–Friday schedule with no evenings or weekends, PTO, and opportunities for career growth while delivering excellent service and policy guidance.

Qualifications

• Valid Property & Casualty license.
• Previous customer service experience required.
• Excellent communication and a customer-first attitude.
• Comfortable handling phone calls and building rapport with clients.
• High attention to detail and organizational strength.
• Able to multitask and adapt quickly in a team-oriented environment.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Manage accounts to ensure timely renewals and payments.
• Assist clients with policy information, coverage details, and claims support.
• Support client onboarding and internal sales team processes.
• Identify opportunities to upsell or cross-sell additional insurance products.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Job description

Wondra Insurance Solutions Inc. in Wisconsin seeks an Insurance Customer Service Representative to support our growing client base with licensed, organized, and confident phone support in a team-focused environment.

This full-time role offers a first-year earnings range of $40,000–$60,000 (base + commission), a Monday–Friday schedule with no evenings or weekends, PTO, and opportunities for career growth while delivering excellent service and policy guidance.