Remote Insurance Broker Agent Service Specialist

UnitedHealth Group; Alaska; À distance; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Remote work (US)

Résumé du poste

UnitedHealth Group seeks a Broker Agent Service Representative to support policyowners and agents from a remote location in the U.S. You will handle calls and emails, explain coverage options, and guide customers with accurate, courteous service. The position emphasizes compliance and quick issue resolution.

Required: 2+ years in customer service, active Sales Agent License, and strong MS Office skills; preferred: underwriting knowledge and AS400/LegaSuite experience.

Qualifications

• 2+ years of customer service experience.
• Current/active Sales Agent License in all states sold in or ability to obtain within 90 days.
• Intermediate level of proficiency with MS Office (Word/Excel/PowerPoint/Outlook).

Responsabilités

• Provide prompt, accurate customer service on calls for multiple lines of business to policyowners and agents.
• Handle written inquiries via email with clear, compliant responses within 24–48 hours.
• Assist with coverage options and recommend products based on customer needs.

Connaissances

Customer service

Sales Agent License

MS Office proficiency

Outils

AS400/LegaSuite

Workbench

N/B systems

Description du poste

UnitedHealth Group seeks a Broker Agent Service Representative to support policyowners and agents from a remote location in the U.S. You will handle calls and emails, explain coverage options, and guide customers with accurate, courteous service. The position emphasizes compliance and quick issue resolution.

Required: 2+ years in customer service, active Sales Agent License, and strong MS Office skills; preferred: underwriting knowledge and AS400/LegaSuite experience.