Remote Insurance Account Manager – Transportation & Trucking

Insurance Office of America; Burbank (CA); Hybrid; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Sick time

Professional growth opportunities

Job summary

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain accounts, and support new business. The role involves coordinating daily administrative tasks, renewals, billing, claims, and coverage analysis.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license (CIC preferred), and strong analytical and communication skills.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational abilities.

Responsibilities

• Manage an assigned book of business and assist with new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: research clients, prepare submissions, and present proposals.
• Monitor receivables and follow up on delinquent accounts.
• Maintain agency management systems and ensure data accuracy.
• Communicate regularly with the account team on workload and issues.
• Drive service excellence and stay compliant with company policies.

Skills

Account management

Customer service

Communication

Problem solving

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain accounts, and support new business. The role involves coordinating daily administrative tasks, renewals, billing, claims, and coverage analysis.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license (CIC preferred), and strong analytical and communication skills.