Remote Insurance Account Associate — Growth & Service

Jen Ortiz - State Farm Agent; Point Pleasant (NJ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jen Ortiz - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Point Pleasant, NJ. You will help grow the office through strong customer relations and serve as a liaison between customer needs and agency departments.

We value a positive, coachable attitude and offer training to get licensed, with a path for personal and professional growth in a flexible work arrangement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills and attn.

Excellent customer service & comms

Insurance experience preferred

Job description

Jen Ortiz - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Point Pleasant, NJ. You will help grow the office through strong customer relations and serve as a liaison between customer needs and agency departments.

We value a positive, coachable attitude and offer training to get licensed, with a path for personal and professional growth in a flexible work arrangement.