Remote Instructional Design & Multimedia Program Officer

International Rescue Committee; United States; Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Sick leave

Paid holidays

Flexible work arrangements

Job summary

International Rescue Committee is seeking a Program Officer for Instructional Design and Multimedia to work fully remotely on Settle In, enhancing multilingual learning across web, app, and social media. You will design self-paced courses, produce multimedia assets, and guide a diverse team, with strict timelines and accessibility standards.

You will collaborate with the Digital Community team, coordinate external vendors, monitor metrics, and ensure content meets funder requirements and user

Qualifications

• Bachelor’s degree in instructional design, education, communications, or other relevant field (or equivalent experience).
• Minimum four years of professional experience combining instructional design and multimedia production, including creating multilingual digital content for diverse populations.
• Experience designing self-paced learning for adult audiences, including experience with e-learning tools.
• Excellent command of video editing (Adobe Premiere) and graphic design software (Adobe InDesign, Canva), and knowledge of social media platforms, especially Facebook.
• Working knowledge of plain language principles and digital accessibility standards.
• Experience contributing to project M&E (data collection, management, and reporting).
• Ability to manage complex projects on strict timelines, with excellent written and oral communication skills and strong attention to detail.
• Fluency in at least one of Settle In’s supported languages (Dari, Pashto, Spanish, and Haitian Creole) preferred.
• Previous experience working with refugee resettlement or other immigration pathways, and familiarity with ORR-funded programs.
• Ability to translate complex or technical information into clear, visual, and easy-to-understand learning content
• Experience engaging with external subject matter experts, consultants, or production vendors.

Responsibilities

• Design multilingual, self-paced learning journeys for newcomer audiences, including learning objectives, sequencing, knowledge checks, and reinforcement.
• Establish instructional design standards for Settle In content and review materials against those standards.
• Recommend and implement improvements to Settle In’s instructional design practice and update resources on a review cycle.
• Create compelling, in-language multimedia content, including short-form video, infographics, motion graphics, and social media assets.
• Manage post-production of all finalized work, including Premiere project organization, color correction, sound design, and archiving.
• Coordinate with the multilingual Digital Community team on voiceover, subtitling, and translation review.
• Ensure final products are easy to understand, culturally appropriate, linguistically and factually accurate, accessible across web and mobile.
• Ensure all content meets accessibility standards (captions, alt text, screen-reader compatibility).
• Maintain visual and instructional consistency across Settle In platforms (website, mobile app, social media).
• Coordinate feedback across teams, participate in user testing, and optimize content.
• Manage production timelines across projects and coordinate external contractors (videographers, designers, vendors).
• Use platform data and user insights to set measurable goals and contribute to monthly activity and performance reports.

Skills

Instructional design

Multimedia production

Self-paced learning

E-learning tools

Video editing

Graphic design

Accessibility standards

Plain language

Project management

Communication

Education

Bachelor’s degree in instructional design, education, communications, or other relevant field

Tools

Adobe Premiere

Adobe InDesign

Canva

Subtitling tools

Job description

International Rescue Committee is seeking a Program Officer for Instructional Design and Multimedia to work fully remotely on Settle In, enhancing multilingual learning across web, app, and social media. You will design self-paced courses, produce multimedia assets, and guide a diverse team, with strict timelines and accessibility standards.

You will collaborate with the Digital Community team, coordinate external vendors, monitor metrics, and ensure content meets funder requirements and user