Remote Installation Operations Specialist

GOJO Industries; Akron (OH); Remote; USD 43,000 - 59,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Onsite well-being care

Job summary

GOJO Industries, doing business as Clorox Purell, seeks an Installation Operations Specialist for mostly virtual work with some on-site. You will coordinate end-user installations, manage schedules, budgets, and relationships with sellers, field services, and 3rd party partners.

The role emphasizes flawless execution, customer satisfaction, and collaboration across teams to deliver GOJO dispenser installations or related projects.

Qualifications

• BA/BS with 2–4 years in customer service, field project management, or sales operations.
• Experience in project management is a plus.

Responsibilities

• Builds relationships with customers, distributors and field services, including 3rd party installation contractors.
• Performs administrative and operational tasks to support installation operations with a customer service focus.
• Advances customers through evaluation of GOJO products into commitments and installations.
• Leads pre-installation meetings with sellers, field service, distributors, and end-users for planning and site survey.

Skills

Customer service

Project management

Sales operations

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

GOJO Industries, doing business as Clorox Purell, seeks an Installation Operations Specialist for mostly virtual work with some on-site. You will coordinate end-user installations, manage schedules, budgets, and relationships with sellers, field services, and 3rd party partners.

The role emphasizes flawless execution, customer satisfaction, and collaboration across teams to deliver GOJO dispenser installations or related projects.