Remote Infusion Benefits Navigator

Soleo Health; Frisco (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive Wages

Mileage Reimbursement & Paid DriveTime

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Medical, Dental, Vision Insurance

Disability & Basic Life Insurance

HSA & FSA Options

Education Assistance Program

Job summary

Soleo Health is seeking a Patient Assistance Coordinator to support our Specialty Infusion Pharmacy remotely in the USA. This role focuses on helping patients access financial assistance, navigating manufacturers and foundations, and ensuring accurate ABNs and compliant benefit discussions.

Applicants should have at least 2 years in home infusion, Medicare/Medicaid knowledge, HIPAA compliance, and strong MS Office basics. The position offers competitive wages, benefits, and paid time off.

Qualifications

• At least 2 years of home infusion specialty pharmacy experience.
• Ability to interpret payor contract fee schedules based on NDC/HCPCS.
• Knowledge of federal, state, and contractual guidelines for copay assistance.
• Strong multitasking and prioritization to meet productivity and quality targets.
• CPR+ knowledge preferred; basic Excel/Word skills required.

Responsibilities

• Educate and enroll patients in copay and foundation assistance programs.
• Prepare and send enrollment forms and related correspondence for patient assistance programs.
• Stay current on federal, state, and contractual guidelines related to copay assistance.
• Collaborate with cross-functional teams to support benefit navigation and ABN accuracy.
• Create, explain, and verify ABNs to protect revenue and ensure compliance.
• Support patients through Soleo Assistance Program and handle renewals.

Skills

Medicare knowledge

HIPAA compliance

Multitasking

Adaptability to fast-paced setting

Excel & Word basics

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Soleo Health is seeking a Patient Assistance Coordinator to support our Specialty Infusion Pharmacy remotely in the USA. This role focuses on helping patients access financial assistance, navigating manufacturers and foundations, and ensuring accurate ABNs and compliant benefit discussions.

Applicants should have at least 2 years in home infusion, Medicare/Medicaid knowledge, HIPAA compliance, and strong MS Office basics. The position offers competitive wages, benefits, and paid time off.