Remote Independent Customer Service Contractor

ALONJA Enterprises LLC; Winston-Salem (NC); Remote; USD 17,000 - 21,000; Part time

Benefits offered by this job

Remote work

Job summary

ALONJA Enterprises LLC is seeking independent customer service contractors to support care programs for nationally recognized brands. This remote role requires self-motivation, adherence to structured processes, and the ability to meet performance expectations without constant supervision.

You will handle inbound and outbound customer service interactions, resolve inquiries professionally, document call outcomes accurately, and meet attendance and performance benchmarks.

Qualifications

• High school diploma or GED required.
• Strong communication and typing skills expected.
• Ability to navigate multiple systems while maintaining accuracy.

Responsibilities

• Handle inbound and outbound customer service interactions.
• Resolve customer inquiries professionally and efficiently.
• Accurately document call details and outcomes.
• Meet attendance, quality, and performance benchmarks.

Skills

Strong communication

Typing skills

Multitasking

Home workspace

Windows 11 proficiency

USB headset

Education

High School Diploma or GED

Job description

ALONJA Enterprises LLC is seeking independent customer service contractors to support care programs for nationally recognized brands. This remote role requires self-motivation, adherence to structured processes, and the ability to meet performance expectations without constant supervision.

You will handle inbound and outbound customer service interactions, resolve inquiries professionally, document call outcomes accurately, and meet attendance and performance benchmarks.