Remote Incident Commander & Reliability Lead

Databricks; United States; Remote; USD 103,900 - 145,525; Full time

Benefits offered by this job

Comprehensive benefits package

Annual performance bonus

Equity options

Job summary

Databricks is hiring an Incident Manager to oversee critical production incidents, ensuring effective communication with customers and stakeholders. In this role, you will coordinate responses across teams and analyze failures to prevent them in the future.

The ideal candidate has over 5 years of experience in incident management, a strong understanding of cloud systems, and expertise in log analysis. Join us in empowering data teams and tackling significant challenges.

A competitive salary and comprehensive benefits package are part of the offering.

Qualifications

• 5+ years of experience in incident management or production operations.
• Proven ability to lead high-severity incidents.
• Strong understanding of cloud infrastructure (AWS, Azure, GCP).

Responsibilities

• Lead critical incidents with multi-disciplinary response efforts.
• Drive root cause analysis for technical improvements.
• Ensure clear communication during incidents to stakeholders.

Skills

Incident management

Site reliability engineering

Cloud infrastructure

Log analysis

Programming (Python, Go, Bash)

Education

BS, Master’s or advanced degree in Computer Science

Tools

Datadog

Elasticsearch

Splunk

Prometheus

Grafana

Job description

Databricks is hiring an Incident Manager to oversee critical production incidents, ensuring effective communication with customers and stakeholders. In this role, you will coordinate responses across teams and analyze failures to prevent them in the future.

The ideal candidate has over 5 years of experience in incident management, a strong understanding of cloud systems, and expertise in log analysis. Join us in empowering data teams and tackling significant challenges.

A competitive salary and comprehensive benefits package are part of the offering.