Remote Inbound Sales Representative (Caribbean)

Meadow Memorials and Cremations; City of Kingston (NY); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid training

Fully remote

Monthly bonuses

Career growth

Job summary

Meadow is hiring an Inbound Sales Representative to guide families through cremation options with empathy and clarity. You’ll own targets, leverage consultative selling, and close without cold calling. This fully remote role supports a growing national team and includes training, feedback, and growth opportunities.

Ideal candidates have 2+ years of sales experience, strong English communication, and the ability to manage follow-ups via phone, text, and email. Spanish skills are a plus.

Qualifications

• 2+ years of sales experience and a track record of meeting individual targets.
• Strong spoken and written English with clear, warm communication.
• Ability to work remotely and manage own performance with coaching.
• Comfort with CRM tools and documenting follow-ups accurately.

Responsibilities

• Convert warm inbound phone leads through thoughtful, consultative conversations.
• Explain cremation options and pricing, handle objections, and confidently ask for the sale.
• Follow up by phone, text, and email, keeping records and next steps accurate.
• Meet sales and quality targets while supporting queue coverage and related workflows.

Skills

Inbound sales

Empathy

Objection handling

Closing

English communication

Tools

HubSpot

CRM

Job description

Build your sales career at a growing startup on a mission to transform end-of-life care.

You know how to build trust, handle objections, and close. At Meadow, you’ll put those strengths to work helping families choose cremation services with confidence.

We’re expanding across the U.S. and building the sales team that takes us further. We hire people for their strengths, treat them well, and they stay. Expect paid training, honest feedback, clear targets, and room to grow.

The role

As an Inbound Sales Representative, you’ll listen with empathy and guide families who have reached out to Meadow through their options with clarity and compassion. You’ll own individual sales targets, offer thoughtful recommendations, and follow through to close - helping families make confident decisions without pressure. There’s no cold calling.

Depending on team needs and performance, your work may include inbound calls, returning lead follow-up, and support that keeps the sales process running smoothly.

The conversations can be sensitive, but our teammates often describe the work as deeply rewarding. You’ll bring clarity to an unfamiliar process and help families take an important next step.

Day to day, you’ll:

• Convert warm inbound phone leads through thoughtful, consultative conversations.
• Explain cremation options and pricing, handle objections, and confidently ask for the sale.
• Follow up by phone, text, and email, keeping records and next steps accurate.
• Meet sales and quality targets while supporting queue coverage and related workflows.

Who this is for

• Experienced sellers. You bring 2+ years of sales experience and a record of hitting individual targets, ideally closing consumer sales over the phone.
• Strong communicators. Your spoken and written English is clear, warm, and confident.
• People who take ownership. You track your numbers, follow through, and act when you’re behind.
• Steady, coachable teammates. You stay composed, use feedback, and adapt as a growing startup evolves.

You’re comfortable with HubSpot or a similar CRM and have a workspace that meets our technical requirements.

Extra points for Spanish fluency or experience in high-trust categories such as insurance, healthcare, or travel.

How you’ll grow

Most teammates start as Second Call Representatives, building product knowledge, closing sales, and developing Meadow’s consultative approach.

High-performing Day Shift reps may become eligible for the First Call Representative team after approximately three months. First Call reps receive more inbound opportunities and move to an uncapped performance-based compensation plan tied directly to dollars sold.

Advancement depends on sustained results, including conversion performance, customer experience, workflow accuracy, and reliability. It isn’t automatic, but the path is clear.

Why You’ll Love Working With Us:

• We’re a real business, built to last. We’ve proven our model in LA and became the largest independent funeral home in California in less than two years. We’re now going national. And plan to grow for years to come.
• A serious employer for global teammates. We have years of experience running distributed teams. Same 1:1s, check-ins, and career paths as our U.S. team - same expectations, same opportunities.
• People stay. Regrettable turnover is very low. Don't take our word for it - read our Glassdoor reviews.
• Fair compensation with real upside. Competitive globally benchmarked base pay, meaningful monthly bonuses, and a clear path to an uncapped compensation plan through eligibility to our First Call team.
• High care, high standards. Real investment in training and growth, honest feedback, no burnout culture.
• Benefits: PTO, 10 paid holidays, paid training, fully remote.
• Purpose-driven work: Real impact during one of life's most meaningful transitions.

Details:

• Remote, full-time

• Compensation: $67-$10/hr OTE, including base pay and monthly performance bonuses.

  • Additional upside: Eligible First Call Representatives move to an uncapped performance-based compensation plan.

• Schedule: Full-time, eight-hour shifts on a fixed weekly schedule.

  • Days: Monday–Friday, Tuesday–Saturday
  • Shift starts:
  • AM: Start between 6 am-10 am ET
  • PM: Start between 11 am-2 pm ET
  • Availability: Being open to any of these schedules is a plus. Once assigned, your schedule stays fixed.

• Tools: HubSpot, Aircall, Google Workspace, Slack, and our case management system.

About Meadow

At Meadow, we’re reimagining end-of-life care - a $23B industry untouched by modern software or service thinking. In under a year, we became the largest cremation provider in Los Angeles, with 90+ NPS and hundreds of families served monthly. Now we’re scaling across the U.S. and hiring globally.

We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.

Learn more about our global team.