Remote Inbound Sales Representative

MCI; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

A leading customer service provider is looking for a candidate to handle inbound and outbound calls professionally, resolve customer issues, and document orders accurately. Ideal candidates should have strong communication skills and a high school diploma. Opportunities for growth and excellent benefits are provided. This is a full-time role located in the United States.

Benefits

Competitive compensation

Incentives and rewards

Comprehensive health benefits

Career growth opportunities

Paid time off

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately.

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Utilize training to answer customer inquiries and sell products.
• Resolve customer issues by listening to their needs.

Skills

Organizational skills

Written communication skills

Oral communication skills

Typing speed (20+ wpm)

Basic knowledge of Microsoft Office

Education

High school diploma or equivalent

Job description

Why consider this job opportunity

• Competitive compensation based on experience
• Incentives and rewards including cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Opportunities for career growth and internal promotions
• Engaging and collaborative work environment
• Paid time off and a casual dress code

What to Expect (Job Responsibilities)

• Handle inbound and outbound calls in a professional manner
• Utilize training and knowledge to answer customer inquiries and sell products
• Resolve customer issues by listening and understanding their needs
• Document customer orders accurately and manage accounts using systems and technology
• Attend training sessions to stay updated on products, policies, and procedures

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, or inside sales in a contact center environment
• State or Federal work experience

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