Remote Inbound Sales Representative

MCI; Texas; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in Business Process Outsourcing (BPO) is seeking customer service representatives in Texas. This role involves engaging with customers through various channels to resolve inquiries, promoting services, and ensuring customer satisfaction. Candidates should demonstrate strong communication skills, reliability, and possess a high school diploma or equivalent. This position offers professional growth, competitive benefits, and a dynamic work environment.

Benefits

Comprehensive medical, dental, and vision coverage

Opportunity for career advancement

Paid Time Off and holidays

Engaging team-oriented work environment

Qualifications

• Must be 18 years or older.
• Excellent organizational and communication skills required.
• Basic knowledge of Microsoft Office Suite needed.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Listen to customers and resolve issues effectively.
• Accurately document and process customer orders.

Skills

Organizational skills

Written communication

Oral communication

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage available after 90 days of employment
- Fun, engaging work environment with a team-oriented culture
- Paid Time Off and holidays to take the time you need

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
- Listen to customers, understand their needs, and resolve customer issues
- Accurately document and process customer orders in appropriate systems
- Attend meetings and training to stay up to date on program knowledge, systems, and process changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Highly reliable with the ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment

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