Remote Inbound Sales Representative

MCI; Richmond Hill (GA); Remote; USD 28,000 - 36,000; Full time

Job summary

A leading business process outsourcing company is seeking customer service representatives to handle inbound and outbound customer contacts. Candidates will need strong communication skills and must be 18 years or older with a high school diploma. The role offers competitive compensation along with various opportunities for career growth and team-oriented work environment.

Benefits

Comprehensive health benefits after 90 days

Paid time off and holidays

Participate in contests with cash bonuses

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Resolve customer issues and coordinate with departments.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation starting based on experience
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits after 90 days of employment
- Opportunities for career growth and internal promotions
- Paid time off and holidays to support work-life balance
- Engaging, team-oriented work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a professional manner
- Utilize training and knowledge to answer customer inquiries and sell products
- Resolve customer issues by understanding their needs and coordinating with other departments
- Document and process customer orders accurately in the appropriate systems
- Attend training sessions and meetings to stay up-to-date on program knowledge

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or inside sales in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment

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