Remote Inbound Sales Representative

MCI; Mountain Home Air Force Base (ID); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading business process outsourcing company seeks candidates for customer service roles at Mountain Home Air Force Base. Responsibilities include handling customer inquiries, documenting orders, and ensuring client satisfaction. Applicants should possess strong communication skills and have a high school diploma. The position offers career growth, paid time off, and comprehensive health benefits after 90 days.

Benefits

Paid Time Off

Comprehensive health benefits

Cash bonuses and prizes

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Accurately document and process customer orders.
• Listen to customers and resolve issues.

Skills

Organizational skills

Communication skills

Customer service

Basic Microsoft Office knowledge

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Paid Time Off and paid holidays for work-life balance
• Incentives and rewards including cash bonuses and prizes
• Comprehensive health benefits available after 90 days for full-time employees
• Fun, engaging work environment with a team-oriented culture
• Paid training to develop new skills while earning a paycheck

What to Expect (Job Responsibilities)

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Utilize knowledge and training to accurately answer customer questions and sell appropriate products and services
• Listen to customers, understand their needs, and resolve customer issues
• Research systems to find missing information and coordinate with other departments as needed
• Accurately document and process customer orders in appropriate systems

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Highly reliable with the ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

Hashtags

• #BusinessProcessOutsourcing
• #CustomerService
• #CareerGrowth
• #HealthBenefits
• #Incentives

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