Remote Inbound Sales Representative

MCI; Missouri; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading Business Process Outsourcing company is seeking a Customer Service Representative to handle inbound and outbound contacts professionally. The ideal candidate will possess excellent communication skills, be reliable, and have basic knowledge of Microsoft Office. This position offers comprehensive benefits including medical coverage and opportunities for career advancement in a supportive team environment.

Benefits

Comprehensive medical, dental, and vision coverage

Paid Time Off and holidays

Career advancement opportunities

Engaging team-oriented environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills are required.
• Basic knowledge of Microsoft Office Suite is necessary.

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Utilize knowledge base to answer customer questions accurately.
• Listen and resolve customer issues effectively.

Skills

Organizational skills

Written communication

Oral communication

Microsoft Office Suite

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

Overview

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
• Comprehensive medical, dental, and vision coverage available after 90 days for full-time employees
• Paid Time Off and paid holidays to take the time you need
• Fun, engaging work environment with a team-oriented culture
• World-class training provided to all new employees

What to Expect (Job Responsibilities)

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
• Listen to customers, understand their needs, and resolve customer issues
• Research systems to find missing information and coordinate with other departments to resolve issues
• Adhere to all attendance and work schedule requirements

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Highly reliable with the ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, inside sales, or contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment

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