Remote Inbound Sales Representative

MCI; Eglin Air Force Base (FL); Remote; USD 30,000 - 50,000; Full time

Job summary

A leading BPO company is seeking customer service representatives in Eglin Air Force Base, Florida. Responsibilities include handling contacts, resolving customer issues, and documenting orders. Candidates must have a high school diploma, be at least 18 years old, and possess strong communication and problem-solving skills. The position offers competitive pay, health benefits, and opportunities for career growth.

Benefits

Competitive compensation

Incentives and cash bonuses

Comprehensive health benefits

Opportunities for career advancement

Paid training

Casual dress code

Qualifications

• 18 years of age or older is required.
• Excellent written and oral communication skills.
• Ability to type swiftly and accurately.

Responsibilities

• Handle inbound and outbound contacts courteously.
• Utilize training to answer inquiries and sell products.
• Document and process orders in appropriate systems.

Skills

Excellent organizational skills

Strong problem-solving skills

Effective communication skills

Swift and accurate typing (20+ wpm)

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Competitive compensation based on experience
• Incentives and rewards through contests with cash bonuses and prizes
• Comprehensive health benefits available after 90 days for full-time employees
• Opportunities for career advancement with a focus on internal promotions
• Paid training to develop new skills while earning a paycheck
• Engaging work environment with a casual dress code

What to Expect (Job Responsibilities)

• Handle inbound and outbound contacts in a courteous and professional manner
• Utilize training and knowledge to accurately answer customer inquiries and sell products
• Listen to customer needs and resolve issues effectively
• Document and process customer orders in the appropriate systems
• Attend training sessions and meetings to stay updated on product knowledge and procedures

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Strong problem-solving and conflict resolution skills

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, or sales in a contact center environment
• State or Federal work experience

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.