Remote Inbound Sales Representative

MCI; Columbus (GA); Remote; USD 30,000 - 37,000; Full time

Job summary

A leading business process outsourcing company is seeking a Customer Service Representative in Columbus, Georgia. This role includes handling customer inquiries, documenting orders, and providing effective solutions. Candidates should possess strong communication skills and have at least a high school diploma. Full-time employees receive comprehensive benefits after 90 days, including paid time off and opportunities for advancement.

Benefits

Cash bonuses and prizes

Comprehensive health benefits after 90 days

Paid Time Off and paid holidays

Significant advancement opportunities

Fun, engaging work environment

Casual dress code

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Document and process customer orders in appropriate systems.
• Attend meetings and training to stay updated on program knowledge.

Skills

Organizational skills

Written communication

Oral communication

Typing (20+ wpm)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Starting compensation is based on experience, with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Paid Time Off and paid holidays to ensure work-life balance
- Significant advancement opportunities with a focus on internal promotions
- Fun, engaging work environment with a team-oriented culture
- Casual dress code for a comfortable work atmosphere

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge and training to accurately answer customer questions and sell appropriate products and services
- Listen to customers, understand their needs, and resolve customer issues
- Document and process customer orders in appropriate systems
- Attend meetings and training to stay updated on program knowledge and system changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamOrientedCulture

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