Remote Inbound Insurance Agent — Paid Training & Growth

MCI; Town of Texas (WI); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible vacation policy

Incentives and rewards

Career growth opportunities

Job summary

A tech-enabled business services company in Wisconsin is seeking customer service representatives. This role involves professionally managing inbound and outbound contacts, providing excellent service, and resolving customer issues through effective communication. Candidates must hold a high school diploma, be at least 18 years old, and possess strong organizational and problem-solving skills. The position offers flexibility in work location, competitive pay, and comprehensive benefits including health coverage, paid time off, and various incentives.

Qualifications

• 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Reliable with regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Accurately answer questions and sell appropriate products.
• Listen to customers and resolve issues.
• Document and process orders in the systems.
• Attend meetings and training sessions.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Customer service orientation

Problem-solving

Conflict resolution

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows OS

Job description

A tech-enabled business services company in Wisconsin is seeking customer service representatives. This role involves professionally managing inbound and outbound contacts, providing excellent service, and resolving customer issues through effective communication. Candidates must hold a high school diploma, be at least 18 years old, and possess strong organizational and problem-solving skills. The position offers flexibility in work location, competitive pay, and comprehensive benefits including health coverage, paid time off, and various incentives.