Remote Inbound Call Center Agent

CubeSmart; Malvern (Chester County); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading self-storage services company is seeking a Customer Service and Sales Associate. The role involves handling customer inquiries, making tailored recommendations, and achieving sales goals in a supportive work environment. Comprehensive benefits, including medical coverage and paid training, are offered, along with opportunities for professional development.

Benefits

Comprehensive benefits package

Paid training

Generous paid time off

401k retirement plan with company match

Tuition reimbursement

Qualifications

• High school diploma or GED required.
• Minimum of two years of customer service and/or sales experience.
• Strong verbal and written communication skills.

Responsibilities

• Handle sales and service calls from potential customers.
• Make tailored recommendations based on customer storage needs.
• Deliver exceptional customer service to both customers and internal teammates.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Education

High school diploma or GED

Job description

Employer Industry: Self-Storage Services

Why consider this job opportunity:
- Competitive hourly base pay with a monthly bonus structure
- Comprehensive benefits package, including medical, dental, and vision coverage
- Paid training and generous paid time off, including vacation, sick leave, and holidays
- 401k retirement plan with company match and tuition reimbursement
- Supportive and collaborative work environment that values genuine care and teamwork
- Opportunities for personal and professional development within a rapidly growing company

What to Expect (Job Responsibilities):
- Handle sales and service calls from potential customers, providing information and assistance
- Make tailored recommendations based on customer storage needs and complete rental reservations
- Address billing inquiries and service complaints, referring issues to appropriate departments as needed
- Deliver exceptional customer service to both customers and internal teammates
- Achieve operational performance standards and sales goals

What is Required (Qualifications):
- High school diploma or GED required
- Minimum of two years of customer service and/or sales experience
- Strong verbal and written communication skills
- Proven ability to multitask and solve problems effectively
- Flexibility to work weekends and independently with minimal supervision

How to Stand Out (Preferred Qualifications):
- Bilingual skills are a plus
- Demonstrated sales acumen and professional demeanor

#SelfStorage #CustomerService #SalesOpportunities #CareerGrowth #Teamwork #FlexibleSchedule

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