Remote Implementation Specialist

Insight Global; Brentwood (TN); Remote; USD 70,000 - 90,000; Full time

Job summary

A growing healthcare provider is seeking an Implementation Specialist to coordinate implementation tasks for enterprise systems and ensure compliance with industry standards. Candidates should have 3-5 years of experience in implementing healthcare platforms, building workflows, and a proactive attitude. This position offers remote work opportunities in various states including TN and PA.

Benefits

Medical, dental, and vision insurance

401k retirement account with employer matching

Paid sick leave and paid time off

Qualifications

• 3-5+ years of experience in a relevant field.
• Experience implementing a healthcare platform and EHR.
• Critical thinking skills and a proactive attitude.

Responsibilities

• Execute and coordinate implementation tasks for enterprise systems.
• Ensure implementations adhere to defined compliance and security standards.
• Lead market rollout activities from planning through go-live.

Skills

Experience implementing a healthcare platform & EHR

3-5+ years of experience

Critical thinking skills and go-getter attitude

Building workflows and building forms

Basic SQL

Education

Bachelor’s degree or equivalent experience

Job description

Overview

Insight Global's client is a growing company that provides compassionate care to individuals with intellectual and mental health disabilities. They are committed to delivering specialized services to our community and are expanding their technological capabilities. We are seeking a talented Implementation Specialist to join their team. This role offers the opportunity to work in a dynamic environment, contributing to cutting-edge data solutions that drive their mission forward.

Responsibilities

• Execute and coordinate implementation tasks for enterprise systems; overall project management remains with Beacon’s project manager and applicable vendors.
• Ensure implementations adhere to Beacon’s defined compliance, privacy, and security standards.
• Lead market rollout activities from planning through go-live and stabilization in coordination with Beacon’s project manager and vendor partners.
• Conduct discovery sessions with stakeholder groups to document workflows, fit-gap analysis, and state-specific requirements; align configurations to Beacon’s standardized models.
• Configure system elements such as programs, services, forms, workflows, scheduling, user roles and permissions, locations, and alerts; maintain reusable configuration playbooks.
• Coordinate system integrations such as third-party applications (pharmacy, eMAR, EVV), CRM handoffs, secure file transfers, APIs, and billing feeds for eligibility, claims, and remittances.
• Manage data migration processes including mapping, data cleansing, import, and validation for key entities such as clients, staff, payers, authorizations, and historical records; obtain business sign-off.
• Plan and conduct testing activities including test case development, system and user acceptance testing, defect tracking, and go/no-go decision readiness.
• Ensure implementations comply with HIPAA, Joint Commission, LARA, HCBS, CMHAs, and other applicable standards; safeguard data quality and maintain audit trails.
• Maintain detailed project documentation including decision logs, issue logs, timelines, and weekly status reports.
• Adhere to change control processes and provide timely updates on status, risks, and issues.
• Drive go-live readiness and post-go-live stabilization, including dry runs, cutover planning, daily triage, and extended support until transition to steady state.

Qualifications

• Required Skills & Experience
• 3-5+ years of experience
• Experience implementing a healthcare platform & EHR
• Building workflows and building forms
• Critical thinking skills and go-getter attitude, not timid
• Bachelor’s degree or equivalent experience
• Remote in TN, PA, VA, OH, MI, WI, MN, MO, IL, GA, and NC

• Nice to Have Skills & Experience
• Experience in behavioral health or long term care settings
• Experience implementing IDD
• Experience with Core EHR
• Basic SQL

Benefits

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.