Remote IAM Business Analyst - Agile SSO & IGA

GovCIO; Madison (WI); Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is actively seeking an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise ICAM program in support of VA stakeholders. You will write BRDs and user stories, map processes, and support Agile/SAFe sprint delivery across ICAM products including SSO, IGA, PAM, and MPI.

The role bridges VA stakeholders with IAM engineering, architecture, and QA teams to ensure identity resolution capabilities are clearly defined, traceable, and

Qualifications

• Bachelor's degree plus 8+ years of BA experience in IT programs.
• Experience in Agile Scrum or SAFe delivery teams.
• Experience writing BRDs and user stories with testable acceptance criteria.
• Experience supporting backlog refinement and sprint planning.
• Experience mapping AS-IS/TO-BE business processes and workflows.
• Strong written and verbal communication, translating technical concepts for non-technical stakeholders.
• Experience using Jira to maintain requirements and artifacts.

Responsibilities

• Gathers, analyzes, and documents business and functional requirements for ICAM products with stakeholders and teams.
• Writes BRDs and well-formed user stories with acceptance criteria to support Agile/SAFe sprints.
• Supports backlog refinement, sprint planning, and prioritization for ICAM product teams.
• Maps AS-IS and TO-BE business processes for identity management functions.
• Analyzes impact of changes across ICAM systems and downstream effects.
• Supports UAT and release readiness activities with IAM SQA engineer and Release Manager.
• Maintains requirements and documentation in Jira and Confluence.
• Facilitates requirements workshops and stakeholder interviews to clarify scope.
• Translates ICAM concepts (SSO, MFA, PAM, IGA) into clear business requirements for non-technical stakeholders.
• Supports data analysis and reconciliation for identity data quality and traceability.
• Contributes requirements status, backlog health, and risk information to program reporting.
• Ensures compliance with federal policy and agency standards.

Skills

Analytical skills

Written communication

Verbal communication

Agile/Scrum

SAFe experience

Education

Bachelor's degree

Tools

Jira

Job description

GovCIO is actively seeking an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise ICAM program in support of VA stakeholders. You will write BRDs and user stories, map processes, and support Agile/SAFe sprint delivery across ICAM products including SSO, IGA, PAM, and MPI.

The role bridges VA stakeholders with IAM engineering, architecture, and QA teams to ensure identity resolution capabilities are clearly defined, traceable, and